Operational Supervisor

Biffa Group; Manchester; On-site; GBP 28,000 - 40,000; Full time

Job summary

Biffa Group is seeking an Operations Supervisor to manage depot operations at our Manchester Depot. The role focuses on safe, efficient and compliant service delivery, with a Monday–Friday 37.5-hour shift.

You will oversee daily tasks, monitor safety practices, and ensure regulatory compliance while supporting productivity and budget alignment. Essential LGV licence and strong communication skills are required to lead inductions, safety training, and toolbox talks, building trust across the

Qualifications

• Knowledge of Safe Systems of Work, operational procedures and Health & Safety requirements.
• Clear written and spoken communication at all levels.

Responsibilities

• Oversee daily/weekly/monthly tasks to meet KPIs and contract requirements.
• Monitor safe working practices through vehicle CCTV, tracking systems, and on-route crew observations.
• Ensure compliance with Operator’s Licence, drivers’ hours regulations, and Working Time Directive.
• Lead inductions, safety training, and site checks.
• Assist Supervisors in driving vehicle and crew efficiencies while monitoring performance and competency.
• Support management in ensuring operational productivity, resource planning and budget alignment.

Skills

LGV Licence

Health & Safety knowledge

Communication skills

Tools

Vehicle CCTV

Tracking systems

Job description

Operational Supervisor

Location: Manchesster Depot

Shift: Monday to Friday, 37.5hrs per week

We’re looking for a hands‑on Operations Supervisor to oversee the depot operations and support our workforce in delivering a safe, efficient, and compliant service.

What you’ll do:

• Oversee daily/weekly/monthly tasks to meet KPIs and contract requirements
• Monitor safe working practices through vehicle CCTV, tracking systems, and on-route crew observations.
• Ensure compliance with the Company’s Operator’s Licence, drivers’ hours regulations, and the Working Time Directive.
• Lead inductions, safety training, and site checks
• Assist Supervisors in driving vehicle and crew efficiencies, while monitoring team performance and competency
• Support management in ensuring operational productivity, resource planning, and budget alignment.

Here’s what we require:

• Knowledge of Safe Systems of Work, operational procedures, and Health & Safety requirements
• Able to communicate clearly and respectfully at all levels, both verbally and in writing.
• Good understanding of the drivers Working Time Directive.
• LGV Licence (Essential)
• Builds trust and positive relationships, contributes to team meetings, and confidently leads crew briefings and toolbox talks.

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.