Operational Superintendent

Phoenix Yacht Management; Leeds; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A yacht management company is seeking an Operational Superintendent to oversee the daily operations of a fleet of managed vessels. This role demands excellent interpersonal skills and 5+ years of sea-going experience in a senior position. The successful candidate will manage budget development, ensure compliance with regulations, and support crew recruitment. A competitive salary is offered based on experience. This position may be office-based or remote for suitable candidates.

Benefits

Competitive salary

High-trust company culture

Opportunities for career growth

Qualifications

• 5+ years of sea-going experience in a senior position.
• Proven ability to manage complex operations.
• Strong IT proficiency and familiarity with reporting software.

Responsibilities

• Lead operational oversight of a defined fleet of managed vessels.
• Be the main point of contact for Captains and crew.
• Budget development and compliance oversight.
• Monitor compliance with relevant regulations.
• Manage crew recruitment and training development.

Skills

Sea-going experience

Interpersonal skills

Operational management

Written and verbal communication

IT proficiency

Job description

About Us

Phoenix is a fast-growing Yacht Management Company headquartered in Dubai — a global hub of luxury yachting and innovation. We deliver comprehensive yacht management, sales, charter, and special project solutions for a discerning international clientele. As we expand, we’re building a performance-driven team that thrives on professionalism, pace, and pride in doing things properly.

We’re now looking for a highly motivated and proactive Operational Superintendent to join our team. This role requires more than experience — it demands initiative, ownership, and the drive to go above and beyond for our clients and fleet.

About the Role

As Operational Superintendent, you will report to the Head of Operations and work collaboratively with our team of technical and departmental specialists. You will take full operational ownership of a portfolio of yachts, acting as the key liaison between client representatives, crew, and our internal departments. This is a full-time, office-based position in Dubai; however, remote candidates may also be considered if they meet the profile.

This role is ideal for someone with strong sea-going experience who is now looking to push their career further within a dynamic and demanding management environment.

What You\'ll Be Doing

• Lead operational oversight of a defined fleet of managed vessels;
• Be the main point of contact for Captains and crew, ensuring smooth day-to-day running;
• Budget development and control, invoice review, and ensuring compliance with internal systems;
• Prepare and lead regular management meetings and produce detailed vessel inspection reports;
• Monitor and ensure compliance with Class, Flag, ISM, ISPS, and relevant regulations;
• Oversee setup and implementation of onboard management systems and documentation;
• Collaborate with technical team to support planned maintenance and refit schedules;
• Manage crew recruitment, appraisals, and training development;
• Support claims handling and coordinate yacht / crew insurance matters;
• Be ready and able to travel internationally at short notice.

What We're Looking For

• 5+ years of sea-going experience in a senior position (Captain, Chief Officer, or similar); Prior yacht management experience is preferred but can be developed;
• Excellent interpersonal skills with a service-driven mindset;
• Proven ability to manage complex operations and juggle competing priorities;
• Professional written and verbal communication skills in English;
• Strong IT proficiency and familiarity with management and reporting software;
• A resilient, confident professional who takes ownership and adds value to a fast-paced environment.

What\'s on Offer

• A competitive salary, tailored to experience and qualifications;
• A high-trust, high-performance culture where your input genuinely shapes outcomes;
• Opportunities to grow within a respected, ambitious, and internationally-focused company.

To apply

Please submit your application via LinkedIn