Operational Resilience Consultant

Astro Studios, Inc.; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Private healthcare

25 days annual leave

Generous pension scheme

Job summary

PA Consulting is looking for an Operational Resilience consultant to enhance business resilience and assess risks across various functions. This role involves not just analysis but also developing strategies and collaborating with teams.

Applicants should have at least three years of relevant experience, strong communication skills, and knowledge of IT service management standards. Benefits include healthcare coverage and a generous pension scheme.

Qualifications

• Three years of experience in Operational Resilience, Business Continuity, or similar fields.
• Strong stakeholder management and communication skills.
• Knowledge of IT service models and applicable standards.

Responsibilities

• Analyse end-to-end operations to identify resilience gaps.
• Develop and implement resilience strategies.
• Perform critical assessments of vulnerable areas.

Skills

Operational Resilience

Stakeholder Management

Communication Skills

Risk Management

Education

Certifications like BCI, DRI, CISSP

Tools

COBIT

ITIL

Job description

PA Consulting is seeking an exceptional Operational Resilience consultant to join our Digital Trust and Cyber Security Team. The role focuses on analysing end‑to‑end operations for business resilience, assessing risk across people, technology, third parties, and core business functions, and shaping the team’s approach beyond traditional business continuity.

Responsibilities

• Analyse end‑to‑end operations to identify resilience gaps.
• Develop and implement resilience strategies that span people, processes, technology, and third‑party relationships.
• Perform critical assessment of the organization’s vulnerable areas, including security, IT continuity, and supply chain.
• Collaborate with cross‑functional stakeholders to embed resilience into everyday operations.
• Contribute to the growth and thought leadership of PA’s Operational Resilience team through developing written assets and sharing best practices.
• Participate in a hybrid working model – with a minimum of two days per week in the office or on client sites.

Qualifications

• Three or more years of experience in Operational Resilience, Business Continuity, Third‑Party Risk Management, OCIR, Crisis Management, IT Service Management, IT Continuity, Security, Risk Management, Supply Chain Resilience, or Disaster Recovery.
• Strong stakeholder management and communication skills.
• Knowledge of IT service models such as COBIT or ITIL and applicable international standards for resilience and risk management.
• Certifications such as BCI, DRI, CISSP, or IRM are desirable.
• Experience in a financial services environment is an advantage, though principles apply across sectors.
• Capability to own projects end‑to‑end and drive cross‑functional collaboration.
• UK security clearance is required for this role; applicants must meet residency requirements (British citizen or at least five years of continuous residence in the UK).

Benefits

• Private healthcare coverage for you and your family.
• 25 days annual leave plus a bonus half‑day on Christmas Eve, with the option to purchase additional days.
• Generous company pension scheme and annual performance‑based bonus.
• PA share ownership and tax‑efficient benefits such as cycle‑to‑work and give‑as‑you‑earn.
• Opportunities to engage in community and charity‑based initiatives.
• Access to a culture of learning, coaching, and mentorship.

Equal Opportunity

We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status or any other range of human difference brought about by identity and experience. We welcome applications from under‑represented groups.

All PA employees undergo baseline personnel security checks, and UK roles may require higher levels of national security vetting. If you do not meet the residency or clearance criteria, please do not apply.