Operational Readiness Manager, Assistant Vice President

State Street Corporation; City of Westminster; On-site; GBP 100,000 - 125,000; Full time

Job summary

A global financial services firm is looking for an Operational Readiness Manager, Assistant Vice President, to lead the outreach team for onboarding clients. This role involves extensive coordination with third-party vendors and business teams to ensure operational readiness for new business migrations. Candidates should have over 5 years of experience in financial services, strong communication skills, and a motivation to drive results in a dynamic environment. This role offers a comprehensive benefits package and a commitment to inclusivity.

Benefits

Generous medical care

Flexible work program

Educational support

Qualifications

• 5+ years of relevant experience in financial services, preferably in asset management.
• Project management and external client management experience.
• Third‑party engagement or vendor management experience.

Responsibilities

• Coordinate and oversee third‑party outreach for onboarding clients.
• Maintain project plans and report to senior management.
• Meet regularly with teams to review progress on assigned tasks.

Skills

Good communication skills

Self‑motivated

Detail‑oriented

Ability to work in virtual teams

Project management experience

Client relationship skills

Education

5+ years of experience in financial services

Understanding of outsourced operations

Job description

Operational Readiness Manager, Assistant Vice President

Company: State Street Corporation

Location: London, United Kingdom

Type: Permanent

Date: 2025-11-29

Job ID: 23467921

Employment Type: Full time

Salary: Competitive

Who we are looking for:

The State Street Alpha Implementation team is looking for an EMEA Operational Readiness Lead to support our Collection, Configuration & Readiness Practice across the Alpha platform. We’re looking for professionals with experience across front and middle office operating models, business analysis, data management, and project management disciplines. The primary purpose of this role will be managing, oversight, and escalation for the operational readiness outreach team, including coordination of communications with third parties and vendor management. The Alpha Operational Readiness Outreach manager partners with SSC Operational Readiness leads on in‑scope tasks to ensure that the business teams are operationally ready for the migration of new business onto the State Street platforms.

Why this role is important to us:

The team you will be joining is part of State Street AlphaSM. State Street AlphaSM is the first open platform from a single provider that connects the front, middle, and back office. It harmonizes data, technology, and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever‑changing, increasingly complex and competitive industry is a challenge you are up for.

What you will be responsible for:

• Coordination, oversight, and reporting of third‑party outreach for onboarding globally for assigned clients.
• Maintain a project plan for assigned pillars, including MI to program leads, senior management, and clients where relevant.
• Meet regularly with business teams, workstreams, and program analysts to review progress on assigned pillars and associated challenges.
• Track & report the Business Integration Green Light Criteria and Go Live Criteria for Day In the Life, Production Parallel, and Go Live.
• Host internal and external calls as required per assigned pillars, arranging breakout groups for issues where required.
• Gain an understanding of target operating models.
• Proactively raise risks and issues effectively within the program, drive solutions, and effectively communicate options.
• Ensure the practice is aligned to programme activities and governance.
• Leverage ASIS standards and provide feedback on changes and improvements.

What we value:

• Good communication skills and the ability to work in virtual teams globally.
• Self‑motivated with a strong work ethic.
• Ability to form working relationships with clients, business experts, IT, and project teams.
• Detail‑oriented and accustomed to working with clients and senior management.
• Ability to work in a high‑paced environment, be flexible, follow tight deadlines, and organize and prioritize work.
• Displaying our culture traits and behaviours – Choose to own it, Break through Silos, deliver results through integrity, Do Better Every Day, Care for colleagues, clients, and community.

Education & Preferred Qualifications:

• 5+ years of relevant experience in financial services, preferably in the asset management sector, including investment operations.
• Project management / onboarding experience.
• External client management experience.
• Third‑party engagement or vendor management experience.
• Understanding of outsourced operations, specifically middle office.

About State Street:

State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. From technology to product innovation, we are making our mark on the financial services industry. For more than two centuries, we have helped our clients safeguard and steward the investments of millions of people. We provide investment servicing, data and analytics, investment research and trading, and investment management to institutional clients.

Work, Live and Grow:

We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You will have access to a flexible work program to help you match your needs, and our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility:

We truly believe our employees’ diverse backgrounds, experiences, and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program, and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.