Operational Project Support Lead - Driver

Alternative Futures Group; England; On-site; GBP 28,000 - 35,000; Full time

Job summary

A social care organization in England seeks a Project Support Lead to manage project coordination and facilitate team collaboration. The role includes tracking project deliverables, maintaining documentation, and ensuring effective communication among stakeholders. Ideal candidates will have experience in adult social care, strong communication skills, and a NVQ3 qualification in management or care. Benefits include flexible work options, health cash plans, and training support.

Benefits

35 hour working week with flexible options

33 days annual leave

Matched pension contributions up to 6%

24/7 virtual GP consultations

24/7 mental health consultations

Qualifications

• Minimum of 2 years experience in adult social care.
• Experience of managing resources within agreed budget.
• Experience of using IT systems in the management of service.

Responsibilities

• Facilitate collaboration among team members.
• Monitor project deliverables and report on progress.
• Act as point of contact for project updates.

Skills

Excellent communications skills

Knowledge of equality and anti-discriminatory practices

Strong leadership and team collaboration skills

Ability to use ICT for information

Education

NVQ3 qualification in management or care

Training in Person centred practices

Job description

Job Purpose

To expand capacity within the LD Division to ensure successful operational involvement, engagement and smooth and effective delivery of DSR and other strategic projects related to our strategic ambitions. To coordinate and complete administrative, logistical, and operational activities. This includes tracking progress, managing documentation, supporting communication between stakeholders, and ensuring that project plans are executed. This role acts as a linchpin between Area managers, team members, and stakeholders, helping to keep projects on track, resolve issues, and support and deliver on the achievement of project goals.

Dimensions

While a Project Support Lead may take on some leadership, coordination and delivery duties, they do not have full accountability for project delivery.

Principal Accountabilities

• Team Coordination: Facilitating collaboration among team members, ensuring everyone understands their roles, and removing obstacles to progress.
• Milestone Tracking: Monitoring project deliverables, timelines, and budgets, and reporting on progress to Area managers and Head of Operations.
• Stakeholder Communication: Acting as a point of contact for project updates, risks, and issues, and ensuring clear, consistent communication across the team.
• Documentation and Reporting: Maintaining accurate project records, preparing reports, and supporting compliance with organisational standards.
• Continuity and Progress: Proactively stepping in to complete tasks or fill gaps to ensure timely and effective delivery of operational project objectives.

Responsibilities common to all Leads

• All colleagues have a responsibility to protect and safeguard vulnerable individuals at risk (whether children or adults). Colleagues must be aware of local Adult and Child protection procedures and who to contact within the Local Authority Safeguarding team for further advice.
• All colleagues are required to attend safeguarding awareness training and to undertake additional training appropriate to their role.
• Demonstrate good judgment and sound decision making by reflecting an appropriate situational awareness, understanding of context and making informed choice when reaching decisions.
• Lead and promote initiatives that support our organisational aim to be socially and environmentally responsible.
• Lead and support initiatives/projects that promote the use of technology.
• Establish, maintain, and develop professional working relationships with colleagues and external partners.
• Contribute generally to the development of quality services.
• Uphold the values, mission and vision of AFG at all times.
• Adhere to AFG policies and procedures and to operate within the law at all times.
• Demonstrate continuous professional development, encouraging others to do the same and to operate within the AFG performance management framework.
• Work effectively with others to ensure the best outcome for the people supported.
• Comply with Equality and Diversity policy.
• Comply with Code of Conduct.
• Work flexibly in accordance with organisational need.
• Travel within the operational and business area of AFG.
• Hold team meetings and disseminate corporate messages, feeding back issues and recognising staff achievement.
• Comply with AFG recruitment and selection policy and process.
• Act with integrity and transparency at all times.

Essential Criteria

Please only apply if you meet the below requirements:

Experience

• Minimum of 2 years experience in working in adult social care, particularly supporting people with learning disabilities, autism, acquired brain injury.
• Experience of working in creative, innovative environments and using data to inform and improve practice.
• Experience of partnership working.
• Experience of managing resources within agreed budget.
• Experience of using IT systems in the management of service and people.

Skills & Knowledge

• Excellent communications skills, both written and verbal.
• Ability to demonstrate a significant knowledge and understanding of the needs of people with mental health or learning disabilities and be familiar with the current views and best practice.
• Ability to apply policy and procedure in a way that results in quality outcomes for people.
• Ability to demonstrate initiative, self-motivation, and resourcefulness.
• Effective resource management.
• Ability to use ICT for information, performance reporting and communication.
• Knowledge of equality and anti-discriminatory practices.
• Knowledge and application of Safeguarding Adult and Child protection procedures.
• Excellent organisational and analytical skills, with the ability to manage competing priorities and work at pace.
• Strong leadership and team collaboration skills, with the ability to motivate and empower others.

Qualifications / Training

• NVQ3 qualification in management or care (or equivalent) or a willingness and ability to complete such a qualification within a set time period.
• Training in Person centred practices (planning, review, team development).

Benefits

• 35 hour working week with the option to work a 9 day fortnight or 4.5 day working week.
• 33 days annual leave per year, plus the option to buy or sell annual leave.
• Matched pension contributions up to 6%.
• Health cash plans.
• Expression of wish, our death in service benefit.
• 24/7 virtual GP consultations for you and your family.
• 24/7 mental health consultations.
• Amazing People Rewards – fantastic employee discounts.
• Blue Light Card eligibility.
• Support and funding to complete a Level 3 qualification if you haven’t already.

This role requires a driver with the use of a vehicle for work purposes for travel within our geographical areas of operation.

This role is Band II as per our structure.