Operational Manager (SSNS)

UK & Ireland 2028; Wembley; Presencial; GBP 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday

Pension

Private medical insurance

Descripción de la vacante

UK & Ireland 2028 Limited is recruiting a Senior Operational Manager to lead operational security planning for non-stadia venues and activities. You will translate strategic requirements into executable plans, coordinating across Technical Leads and regional teams to meet milestones and standards.

You will guide workforce planning, governance, and supplier engagement, ensuring readiness for UEFA EURO 2028 operations and critical sites.

Formación

• Significant experience leading operational planning functions within security, major events, public safety or similar environments.
• Proven ability to manage large and geographically dispersed teams.
• Strong understanding of workforce modelling, resource planning and organisational resilience.
• Experience in procurement activities, supplier mobilisation and contractor performance.

Responsabilidades

• Lead development, implementation and maintenance of operational security plans across non-stadia venues and activities.
• Ensure plans align with security concepts, technical requirements and programme milestones.
• Establish planning standards, templates and procedures across the planning function.
• Provide leadership and performance management for the Regional Security Managers and Planning Team.
• Lead workforce mapping and resource planning for non-stadia security operations.
• Coordinate procurement activities including supplier engagement and tender processes.
• Oversee readiness planning, exercises, and validation activities.
• Develop security plans for designated venues and critical sites including IBC and Final Draw.
• Build relationships with Technical Leads, host city teams, contractors and partners.

Conocimientos

Leadership

Workforce planning

Stakeholder management

Procurement management

Governance & matrix structures

Security operations

Team leadership

Descripción del empleo

The Senior Operational Manager (SSNS) is responsible for leading the operational planning function and translating strategic security requirements into deliverable operational plans across all non-stadia areas of responsibility. The Senior Operational Manager works in close partnership with the Technical Lead (Non-Stadia) and Technical Assurance Lead (Host Cities), who retain responsibility for defining security requirements, establishing planning standards, developing policy and guidance, and serving as the primary UK&I 2028 points of contact for stakeholders within their respective areas of responsibility. The Senior Operational Manager is responsible for translating these strategic and technical requirements into executable operational plans, coordinating planning activity across the Operational Security Team and ensuring planning outputs are delivered to the required standard, quality and timescales.

What you'll be doing

Operational Planning & Delivery

• Lead the development, implementation and maintenance of operational security plans across all non-stadia venues and activities.
• Ensure operational plans align with agreed security concepts, technical requirements, programme milestones and tournament objectives.
• Establish and maintain planning standards, templates and operating procedures across the operational planning function.

Technical Integration & Operational Delivery

• Work collaboratively with the Technical Lead (Non-Stadia) and Technical Assurance Lead (Host Cities) to translate strategic requirements, - policies and operational concepts into deliverable plans.
• Ensure all operational planning outputs reflect agreed technical requirements, security standards and programme objectives.

Leadership & Team Management

• Provide leadership, direction and performance management for the Regional Security Managers and Operational Planning Team.

Workforce Planning & Resource Management

• Lead workforce mapping and resource planning activities for all non-stadia security operations.
• Identify staffing requirements, deployment models, training needs and contingency arrangements.
• Coordinate workforce demand forecasts with the Workforce Security & Compliance function.

Procurement & Supplier Management

• Develop operational requirements and scopes of work for contracted security services and specialist support providers.
• Support procurement activities including market engagement, tender evaluation and supplier selection processes.

Operational Readiness

• Lead readiness planning activities for non-stadia operations.
• Oversee operational exercises, testing programmes, walkthroughs and validation activities.

Venue & Event Planning

• Maintain direct responsibility for the planning and delivery of designated priority venues and events.
• Lead the development of security plans for critical outlier sites, including the International Broadcast Centre (IBC) and Final Draw.

Stakeholder Management

• Build and maintain strong relationships with Technical Leads, Host City teams, venue stakeholders, contractors and statutory partners.
• Act as the primary operational planning representative within planning forums, working groups and programme governance structures.

Significant experience leading operational planning functions within security, major events, public safety, emergency management or comparable operational environments.

• Proven experience managing large and geographically dispersed teams.
• Strong understanding of workforce modelling, resource planning and organisational resilience.
• Experience managing procurement activities, supplier mobilisation and contractor performance.
• Experience operating within complex governance and matrix management structures.

About UK & Ireland 2028 Limited

UK & Ireland 2028 Limited is the local organising committee responsible for delivering UEFA EURO 2028 across the UK & Ireland. We work on behalf of the five Football Associations and in partnership with governments, host cities, stadiums and delivery partners to plan and deliver the tournament safely, inclusively and to world-class standards.

About UEFA EURO 2028

UEFA EURO is one of the world's largest sporting events. In 2028, it will be hosted across multiple cities in the UK & Ireland, requiring large-scale coordination across transport, infrastructure, stadiums and public services. UEFA owns the tournament and sets requirements; UK & Ireland 2028 Limited is responsible for delivering it locally.

We offer a competitive salary and benefits (including 25 days holiday, pension and private medical insurance), alongside the opportunity to be part of a landmark international sporting event.