operational manager for Discharge Hub and Short Term Services

Torbay and South Devon NHS Foundation Trust; Torquay; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization in Torquay is seeking an Operational Manager for the Discharge Hub and Short Term Services. The role involves managing service delivery and leading staff to ensure high-quality patient care. Candidates should have experience in operational management and team leadership, with a focus on developing business plans. The organization promotes a Carer-friendly environment and values diversity among its staff.

Benefits

Flexible working for caregivers

Support and discounts through Carer's Passport scheme

Investment in staff development

Qualifications

• Experience in operational management of health and social care services.
• Proven track record in leading teams effectively.
• Ability to develop and implement business plans.

Responsibilities

• Manage operational service delivery for Discharge Hub and Short Term Services.
• Develop and implement business plans and projects.
• Monitor business performance and support integrated working.

Skills

Operational management

Team leadership

Business performance monitoring

Budget management

Job description

The operational manager for Discharge Hub and Short Term Services will support the Deputy Community Service Manager and the wider senior management team to achieve excellence in our patient care and pathways.

• Responsible for the operational and service management, delivery and development for Discharge Hub and Short Term Services and staff group.
• To develop and implement business plans, projects, change initiatives.
• To actively carry out business performance monitoring and reports, support the Trustwide Management team for integrated working, and service development by building and maintaining effective working relationships across the acute, community, ICB and the private sector.
• To have responsibility for named workforce to ensure that all staff are appropriately line managed, supervised and supported in accordance with the relevant policies of the employing agencies and best practice.
• Responsible for budget & physical resources for named services and staffing group.

Working for our organisation

Operational Management of the discharge pathways (1-3) within the organisation is pivotal to the quality of patient care and experience and achievement of national quality standards to ensure safe care and to minimise delays.

You will be leading and supporting experienced teams, working across the ICO and Devon County Council. You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.

If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts.

IMPORTANT INFORMATION

• We reserve the right to close vacancies early if we receive a high volume of applications. Therefore, we encourage you to apply promptly.
• Please read the job description carefully and tailor your application to reflect the requirements of the role.
• Applicants who identify in their application form they are a part of the Armed Forces community will be guaranteed an interview, provided they meet the minimum essential criteria outlined in the job description and person specification for the role. Step into Health guidance can be found on our NHS Employers website.
• Correspondence will be sent via Trac, text, and email. Please ensure you check your email and Trac account regularly.
• Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.
• If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion.
• It is your responsibility to ensure the timely receipt of appropriate references.
• The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.