Operational Manager

Sheffield Health Partnership University NHS Foundation Trust; Sheffield; On-site; GBP 46,000 - 60,000; Full time

Job summary

A prominent healthcare institution in Sheffield is seeking an experienced Operational Manager to lead the Specialist Eating Disorders Service. The role involves day-to-day management, overseeing performance targets, and ensuring compliance with regulations. Ideal candidates will have a degree in health or management and proven experience in performance management and team leadership. Opportunities for career development and training are provided.

Benefits

Access to training and education opportunities

Supportive work environment

Career development programs

Qualifications

• Demonstrated experience in effective performance management with IM&T solutions.
• Experience within a multidisciplinary management team in a clinical environment.
• Experience in staff supervision and management of absence.

Responsibilities

• Lead operational management for Specialist Eating Disorders Service.
• Monitor and respond to performance trends and compliance requirements.
• Manage waiting lists, appointment allocation, and administration systems.
• Oversight of health and safety governance and budget management.
• Contribute to strategic planning and service development.

Skills

Change management

Performance management

Team leadership

Budget management

Health and safety governance

Education

Degree in health or management

Job description

Go back Sheffield Health Partnership University NHS Foundation Trust

Operational Manager

The closing date is 07 December 2025

We are seeking an experienced Operational Manager (Band 7) to lead the Specialist Eating Disorders Service (SEDs) within Sheffield Health Partnership University NHS Foundation Trust. This is an exciting opportunity to make a real difference by managing a specialist community service supporting individuals with moderate to severe eating disorders across South Yorkshire. You will play a key role in ensuring the service runs efficiently, meets performance targets, and continues to improve outcomes for service users.

Main duties of the job

Provide day-to-day operational management and administration for SEDs, ensuring smooth coordination of clinics and appointments.

Work closely with the Service Manager, Clinical Lead, and wider leadership team to deliver against internal and external performance requirements.

Lead on monitoring compliance with contracts, performance reporting, and service improvement initiatives.

Manage and supervise the administration team and oversee operational performance of the multidisciplinary team.

Take responsibility for budget management, health and safety governance, and building maintenance for the service.

Drive change programmes, quality improvement projects, and contribute to strategic planning.

Act as a key liaison with commissioners, external agencies, and stakeholders to support service development.

About us

We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.

What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.

It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of

If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.

We are very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.

Job responsibilities

Lead operational management for SEDs across Sheffield and regional hubs.

Monitor and respond to performance trends, ensuring compliance with reporting requirements.

Manage waiting lists, appointment allocation, and administration systems.

Oversee health and safety governance and building management.

Hold delegated budget responsibilities and manage financial processes.

Line manages the admin team and provides operational supervision to the multidisciplinary team.

Represent the service at meetings with commissioners and external stakeholders.

Contribute to service development, quality improvement, and strategic planning.

Person Specification

Knowledge

• Ability to prioritise work of self and others and produce reports to tight deadlines.
• Demonstrable ability to manage change and achieve objectives within timescales.
• Must be prepared to travel outside or around the city for different work requirements.

Qualifications

• Degree level qualification or equivalent in a health or management related subject

Experience

• Demonstrated experience of effective performance management including use of a range of IM&T solutions.
• Working as part of a multidisciplinary management team within a clinical provider
• Staff management experience including staff supervision, management of absence, performance management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Sheffield Health Partnership University NHS Foundation Trust