Operational Coordinator – Integrated Community Equipment Services

Cyngor Sir Ceredigion County Council; Lampeter; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local council in Wales is seeking an Operational Coordinator to manage a team and oversee the Integrated Community Equipment Services. You will play a crucial role in delivering care by ensuring the logistical operations run smoothly. The ideal candidate will have strong problem-solving skills and experience in supervising staff. This position offers the opportunity to contribute to the well-being of the community in Lampeter.

Benefits

Funded Welsh language lessons

Supportive work environment

Qualifications

• Enthusiastic and experienced individual required.
• Ability to establish effective working relationships.
• Passion for supervising and supporting staff.

Responsibilities

• Oversee logistical operations of the service.
• Make key decisions on prioritizing tasks.
• Offer advice and guidance to other professionals.
• Oversee the safe running of a busy warehouse.
• Attend meetings discussing daily operations.

Skills

Problem-solving abilities

Organizational skills

Supervisory skills

Effective communication

Record-keeping skills

Job description

We operate a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

The job applications system will be down for routine maintenance Thursday 13 November 2025.

Operational Coordinator – Integrated Community Equipment Services

Ceredigion Integrated Community Equipment Service (ICES) are looking to recruit an Operational Coordinator. ICES fulfills a key role in the provision of care in the community by supplying important medical equipment to residents who need support. This helps to prevent hospital and care home admissions, expedites discharge, and supports people’s independence in their own home.

About the role

The successful candidate will be a key member of the management team in ICES, they will be the first line manager for five members of staff, and second line manager for two others. The role will also involve deputising for the Team Manager when they are not available, managing the day-to-day running of the service, chairing meetings, and occasionally attending regional or national forums.

On a day-to-day basis you will:

• Oversee the logistical operations of the service
• Make key decisions on prioritising tasks and operational issues
• Offer advice and guidance to other professionals
• Oversee the safe running of a busy warehouse
• Attend meetings discussing the daily operations and strategic plans for the service

We are looking to recruit an enthusiastic and experienced individual, some of the characteristics we will be looking for are:

• The ability to be innovative and creative in solving problems
• An aptitude for organising and planning
• Someone who is passionate about supervising and supporting staff
• The ability to establish effective working relationships with a wide range of agencies and individuals
• Skills and experience in compiling accurate records and reports

We welcome applications from non-Welsh speakers. All successful applicants requiring support to learn/improve their Welsh language skills will be offered funded lessons, during work time, to help reach the desired standard.

Note: We reserve the right to extend the application closing date.

We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation require a Disclosure and Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration for this position. We assess each applicant on a case‑by‑case basis, and take into account the nature and relevance of any convictions in relation to the responsibilities of the role. Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please feel free to contact us for clarification. Your privacy and dignity are of utmost importance to us throughout the recruitment process.

Where you'll work

Porth Gofal – Targeted Intervention Services

We are at the core of Ceredigion’s through‑age social care provision and we focus on ensuring that each individual receives the intervention that is best placed to meet their needs or, where necessary, guide them to early help or specialist services. Our functions include:

• Porth Gofal Intake and Triage Team
• Targeted Intervention Services
• Fostering Services
• Residential and Day Care Services
• Housing Services
• Integrated Community Equipment Stores
• Emergency Duty Team

More information regarding our teams can be found here .

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