Operational and Welfare Standards Assistant

Dogs Trust Company Limited; City Of London; On-site; GBP 14,000; Part time

Job summary

A leading animal welfare organization is seeking an Operational and Welfare Standards Assistant in London. This part-time position involves reviewing and maintaining guidance documents, supporting team activities, and assisting with audits. Ideal candidates should have strong administrative skills and some experience in a team support role. This role offers a salary of £13,987 per year plus benefits.

Benefits

Benefits

Qualifications

• Previous experience in administration is advantageous.
• Experience in team support roles is preferred.

Responsibilities

• Assist in creating and reviewing SOPs and guidance documents.
• Support bookings of meetings related to SOPs.
• Help in researching and preparing reports for the team.
• Assist in preparations for audits.

Skills

Excellent administrative skills

Organisation skills

Team support experience

Self-motivated

Job description

Operational and Welfare Standards Assistant

Application Deadline: 28 November 2025

Department: Veterinary and Welfare

Employment Type: Permanent - Part Time

Location: London

Compensation: £13,987 (£27,975 FTE) per year + Benefits

Description

Do you want to be part of a team who help to keep the high standards and procedures that help make an impact to dogs lives.

As an Operational and Welfare Standards Assistant you will help to review and maintain guidance and SOP documents for our teams across the organisations and help to ensure timelines and review reminders are actioned.

This role is part time working 17.5 hours per week.

What does this role do?

• Assist the team to create and review all SOPs and Guidance documents.
• Provide support for the bookings of meetings relating to SOPs and other QA reviews.
• Assist the Operational and Welfare Standards Officers with researching, collating and preparing reports etc.
• Assist with preparations for audits.

Could this be you?

The ideal candidate will have excellent administrative and organisation skills, previous experience in administration is advantageous. We are looking for a team player who has previous experience in team support roles, who is self motivated and takes initiative.

A little about us:

The Professional Engagement and Policies team manage relationships with key external professional stakeholders, such as vets, police, and health care workers. They also oversee the development and review of professional standards and standard operating procedures for operations and also provide specialist behaviour input to non-operational teams across Dogs Trust, including public affairs, fundraising and comms.

The Veterinary and Welfare department is responsible for providing clinical support, specialist professional development, engagement with professional stakeholders, and policy and standards for veterinary and behaviour specialist areas as well as standard operational procedures.