Operation Manager, Central China

DNV Germany Holding GmbH; United Kingdom; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading certification company in the United Kingdom is seeking a qualified lead auditor to oversee certification activities and enhance management systems. You will ensure compliance with quality standards, guide a team, and develop strategies for improvement. The ideal candidate has a Bachelor's degree, auditing qualifications, and over five years of experience, including management roles.

Benefits

Flexible work arrangements

Generous Paid Leaves

Medical benefits

Pension and Insurance Policies

Training and Development Assistance

Profit Share Bonus

Qualifications

• Minimum 5 years working experience including 2 years management experience within certification industry.
• Qualified lead auditor (QMS/EMS/OHSAS etc.).
• Strong understanding of certification processes.

Responsibilities

• Manage the achievement of KPI-targets.
• Create and promote a working environment for process improvement.
• Ensure work performed aligns with quality requirements.
• Review auditors’ performance and arrange witness audits.
• Advise on Management System Certification scheme enhancements.

Skills

Fluent English

Communication skills

Education

Bachelor’s degree

Master's degree preferred

Tools

Management systems

Job description

About Business Assurance

We help companies ensure compliance, build high-performing management systems, and meet competence needs within a wide range of industries. DNV helps companies understand Working with us, you can be involved in technically challenging and innovative projects worldwide demanding a broad variety of expertise. Our strong focus on research and innovation opens an array of opportunities, and allows you to engage in projects which develop next generation solutions. and manage their risk picture through our management system certification and training portfolios.

• Responsible to manage the achievement of his/her own KPI-targets

• To create and promote a working environment whereby all employees reporting to him/her are encouraged to participate in the improvement of work processes that govern the Activity of Certification. This shall include the maintenance of open communication within the organization as well as the proper training of personnel to supply them with the necessary tools to perform the work.

• To ensure that the work is performed in accordance with the quality requirements of the Activity, the instructions of his/her line manager and the procedures governing the Activity. This includes overall responsibility for product certification activities.

• To review and monitor the auditors’ performance and arrange the witness audit as requested.

• To develop and maintain the system that governs the functioning of the operational units.

• To advise the Product Responsible on the areas where the Management System Certification (MSC) scheme could be developed to enhance DNV position in the marketplace.

• The promotion of DNV Certification to potential clients.

• To ensure the independent nature of the MSC scheme is not compromised or jeopardized at any time and ensure that the quality of the service is maintained through the initiation of the management review and internal audit processes.

• To review and approval of pertinent Management System documents that govern the functioning of the activity and assess, on a continual basis, the financial results of the activity.

• To assure adequate resources are provided to perform work and plan and execute audits, report the results of audits and follow-up, as required, within agreed timescales and economic budgets.

• To assure appropriate internal training courses are developed, as necessary, and administered.

• Other duties assigned by appropriate management.

• Flexible work arrangements for better work-life balance
• Generous Paid Leaves (Sick leaves policy/ Annual leaves policy)
• Medical benefits - Annual Health Check-up
• Pension and Insurance Policies – (Pension Insurance, Medical Insurance, Unemployment Insurance, Work related injury insurance, Supplementary Pension)
• Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme)
• Additional Benefits (Long Service Awards, Mobile Phone Reimbursement, Housing Fund, Lunch Policy)
• Profit Share/ Chinese New Year Bonus

*Benefits may vary based on position, tenure/contract/grade level*

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

• Bachelor’s degree or above. Master is preferred.

• Qualified lead auditor (QMS/EMS/OHSAS etc.)

• Minimum 5 years working experience including 2 years management experience within certification industry

• Fluent English speaking with excellent communication skills