Operating Model Consultant - Defence & Security / Public Sector / Health

PA Consulting; City of Westminster; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

25 days annual leave (plus a bonus)

Generous company pension scheme

Annual performance-based bonus

PA share ownership

Tax efficient benefits (cycle to work,

Job summary

PA Consulting is hiring for the Operating Model team in the Defence & Security, Health and Public Sector space in the UK. The role involves designing strategies and operating structures, engaging clients, and delivering complex solutions in cross-functional teams.

A design thinking mindset and strong communication skills are essential to succeed in client-facing work. The position is hybrid with a minimum 2 days in office or on client site per week, and some roles may require security clearance

Qualifications

• Minimum of 2 years' experience in strategy, operating design, or related fields.
• Experience delivering within defence, health and public sector.
• Ability to engage with clients and present insights to senior stakeholders.
• Residency eligibility and security clearance requirements for UK roles.

Responsibilities

• Design strategies, operating structures and solutions for clients in Defence, Health and Public Sector.
• Engage with clients and present recommendations and insights to C-suite level.
• Work in blended, multi-disciplinary teams with specialists across PA.
• Contribute to growth and evolution of the Operating Model team through collaboration and leadership.

Skills

Design thinking mindset

Strong communicator

Analytical skills

Collaborative teamwork

Client engagement

Job description

How can you help create healthy, purposeful, secure and sustainable societies? Our Operating Model team are looking for exceptional consultants within Defence & Security, Health and the wider Public Sector. You will work collaboratively with a diverse team of experts to support clients to design strategies, operating structures and solutions that address their most pressing challenges. You will deliver projects that require a wide range of skills, from strategic design; through business analysis and organisational design; to programme definition and design coherence. You will work in blended teams, partnering with specialists from across the breadth of PA. The ideal candidate will be able to apply a design thinking mindset, tools and approaches to help resolve a range of complex and societally meaningful client challenges. You will have strong analytical skills and also be able to apply more creative and abstract thinking to help develop ingenious solutions. As a client facing role, you will be expected to engage and present to clients, and therefore will be a strong communicator (verbal and written), being able to communicate recommendations and insights from operational to C-suite level. You will have opportunity to:

• Work on many of the biggest issues facing the UK and our allies, helping build healthy, purposeful, secure and sustainable societies that work for everyone.
• Gain exposure to deep experts in both public and private sector innovation and transformation, learning from and building on their experience.
• Develop your business design skillset, through a structured and experiential learning pathway.
• Work in digital operating model / AI operating model.
• Contribute to the growth and evolution of our team, through participatory and federated leadership.

Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site.

You will possess a minimum of 2 years' experience which will include one or more of the following:

• Helping organisations & leadership teams shape business strategy and design organisational and collaborative structures.
• Analysing what an organisation's customers/users/citizens value.
• Understanding how technology can help make an organisation more effective.
• Experience in digital operating models highly beneficial
• Analysing and solving problems using a data-driven and human-centred approach.
• Experience delivering within or for defence, health and / or public sector organisations.

Other desirable skills include:

• Understanding the drivers for change facing national security, health, and / or wider public sector leaders.
• Being conversant in business or technology architecture concepts.
• Being familiar with enterprise operating model concepts.
• Comfortable working in a collaborative way with clients and multi-disciplinary teams.
• Confident working independently as the day-to-day client point of contact., All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK.

We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying.

We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands.

Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. Find out more about Life at PA here. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits

• 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
• Generous company pension scheme
• Opportunity to get involved with community and charity-based initiatives
• Annual performance-based bonus
• PA share ownership
• Tax efficient benefits (cycle to work, give as you earn)