OpenShift Operator (Kubernetes / OpenShift)

Lloyds Banking Group; United Kingdom; On-site; GBP 49,000 - 54,000; Full time

Benefits offered by this job

Pension contribution up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping

28 days' holiday

Wellbeing initiatives

Parental leave policies

Job summary

Lloyds Banking Group is seeking an OpenShift Operator to operate production OpenShift and Kubernetes platforms, maintaining stability and security across environments. The role covers incident handling, platform upgrades, and proactive automation within a hybrid work setup in the UK.

You will collaborate with engineering, security, and infrastructure teams to deliver reliable services, implement changes, and contribute to enterprise standards, with weekly on-call duties.

Qualifications

• Hands-on experience operating production OpenShift or Kubernetes platforms.
• Strong understanding of cluster architecture, networking, storage, ingress, and operators.
• Experience in incident investigation, change execution, and governed environments.
• Ability to automate and standardise operational tasks using scripting or tooling.
• Experience with observability tools (logging, monitoring, alerting) and data analysis.
• Excellent problem-solving focusing on root cause and reliability.
• Effective collaboration in Agile delivery environments, including Jira usage.

Responsibilities

• Operate OpenShift clusters across environments per platform standards and support models.
• Perform upgrades, patching, and maintenance with validation, rollback, and recovery controls.
• Investigate incidents, perform root cause analysis, implement permanent fixes.
• Build automation and tooling to reduce manual effort and improve consistency.
• Implement and maintain observability (monitoring, logging, dashboards) for proactive ops.
• Manage platform security controls (RBAC, service accounts, certificates, secrets).
• Maintain runbooks and operational documentation.
• Participate in structured on-call rota for out-of-hours support.

Skills

OpenShift / Kubernetes

Cluster architecture

Incident investigation

Automation & Scripting

Observability tools

Agile / Jira

Collaboration

Tools

Jira

Job description

JOB TITLE: OpenShift Operator (Kubernetes / OpenShift)

SALARY: £48,987 - £54,430

LOCATION(S): Manchester, Leeds, or Edinburgh

HOURS: Full-time - 35 hours per week

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Manchester, Leeds, or Edinburgh office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.

About this opportunity

As an OpenShift Operator, you'll play a key role in the operation, support, and continual improvement of the Bank's enterprise OpenShift platform, providing a secure, resilient, and scalable hosting environment for critical business services. Working within a highly regulated environment, you'll be responsible for maintaining platform stability, managing incidents and operational issues, implementing changes, and ensuring services remain available, secure, and compliant.

The role is hands-on and delivery-focused, requiring you to troubleshoot complex technical issues, perform platform upgrades and patching activities, manage vulnerabilities, support infrastructure lifecycle activities, and contribute to the introduction of new platform capabilities. You'll work closely with engineering, security, infrastructure, and application teams to ensure solutions are operationally ready, supportable, and aligned to enterprise standards.

What you'll be doing

• Operate OpenShift clusters across environments in accordance with defined platform standards, controls, and support models

• Execute upgrades, patching, and maintenance activities with appropriate validation, rollback, and recovery controls

• Investigate incidents, perform root cause analysis, and implement permanent fixes to prevent recurrence

• Build and improve automation, scripting, and operational tooling to reduce manual effort and increase consistency

• Implement and maintain observability (monitoring, logging, alerting, dashboards) to support proactive operations

• Operate platform security controls (RBAC, service accounts, certificates, secrets) in line with defined policies

• Maintain and improve operational documentation, including runbooks and procedures

• This role includes participation in a structured on-call rota, providing out-of-hours support across evenings and weekends to ensure continuous 24/7 service coverage. Candidates should be comfortable responding to incidents outside standard business hours as part of a shared team rotation.

Why join us?

We're transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We're growing, and we'd love you to be part of the journey.

What we're looking for?

• Strong hands-on experience operating production OpenShift or Kubernetes platforms

• Solid technical understanding across cluster architecture, networking, storage, ingress, and operators

• Experience in incident investigation, change execution, and working within governed environments

• Ability to automate and standardise operational tasks using scripting or tooling

• Experience with observability tools (logging, monitoring, alerting) and operational data analysis

• Strong problem-solving skills with a focus on identifying root cause and improving reliability

• Effective collaboration and communication in Agile delivery environments

• Experience working in Agile environments, using Jira.

And any experience of these would be great

• Experience in regulated environments with formal risk and control requirements

• Exposure to SRE or reliability engineering practices

• Experience supporting hybrid or private cloud OpenShift platforms, Kubernetes or VKS environments

• Experience working with vendors such as Red Hat for technical issue resolution

• Passion for mentoring and knowledge sharing

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 28 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies