Onsite Sales & Support Coordinator

Hayley Dexis; Burnley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading engineering products distributor in the UK is seeking an Onsite Sales & Support Coordinator. This role involves managing sales enquiries, quoting customers, and processing orders while building strong relationships. The ideal candidate will have experience in the engineering sector and must hold a full driving licence due to dual locations. Strong communication and analytical skills are essential. This position offers a dynamic work environment with regular interaction with customers and colleagues.

Qualifications

• Experience in engineering or manufacturing sector is preferable.
• Full driving licence is essential for dual location role.
• Must be customer-focused, driven to provide high levels of service.

Responsibilities

• Responding to incoming sales enquiries.
• Quoting customers and winning orders.
• Managing your order book for customer service.

Skills

Customer-focused

Excellent communication skills

Analytical skills

Self-motivated

Good level of computer skills

Education

Experience in engineering or manufacturing sector

Full driving licence

Tools

Microsoft Office

Job description

The Onsite Sales & Support Coordinator role is based within our customer site in Burnley, you will be working alongside their purchasing team. You'll need to be a confident communicator in dealing and managing the customer, being the face of Hayley on-site.

As our Onsite Sales & Support Coordinator, you'll be at the heart of our customer journey - responding to incoming enquiries, quoting customers, and working proactively to convert enquiries into sales.

Managing your own order book will be key to delivering excellent customer service. It's a fast‑paced role where you'll thrive under pressure, using your sales skills to build relationships and deliver great results.

Working Hours: 8:00 - 17:00 Monday - Friday. You'll spend Fridays working alongside colleagues at our Preston branch - a great way to stay connected across our business.

Key Responsibilities

• Responding to incoming sales enquiries
• Quoting customers & winning orders
• Processing orders / ordering items in / buying competitively to maximise our sales potential.
• Managing your order book to ensure good customer service
• Building good customer relationships to establish trust and confidence

Qualifications

• Engineering or manufacturing sector experience preferable
• Full driving licence is essential due to the dual location of the role
• Customer‑focused, driven to provide consistently high levels of service
• Good level of computer skills, including Microsoft Office
• Excellent communication and analytical skills
• Self‑motivated

Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants, etc.) in the UK. With a commitment to innovation and excellence, we provide cutting‑edge solutions to our clients across various industries, ensuring the efficient and reliable operation of fluid power systems. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry‑leading customer service.