Onsite IT Support Engineer — Grow with Projects & Training

Daisy Communications; Greater Manchester; On-site; GBP 26,000; Full time

Job summary

A leading communications provider in Cheadle is seeking a full-time onsite IT Technician. The role involves resolving user IT issues and installing network infrastructure while delivering excellent customer service. Ideal candidates should possess strong knowledge of hardware and software, Microsoft operating systems, and networking basics. The position offers 25 days holiday plus benefits including training support and eye care vouchers. No remote work available.

Benefits

25 days holiday + bank holidays

Extra day off for birthday or marriage

500 referral bonus

Professional development

Eye care vouchers

Sim deals

Exclusive discounts at retailers

Qualifications

• Strong problem-solving skills and ability to work under pressure.
• Experience in IT support is preferred.
• Excellent communication skills for customer interaction.

Responsibilities

• Resolve user IT issues at customer sites.
• Install network infrastructure working with Projects Team.
• Log helpdesk emails and update tickets daily.

Skills

Good PC / Laptop hardware and Software knowledge

Good fault-finding skills

Good Knowledge of Microsoft desktop operating systems and productivity suite

Knowledge of Server operating systems

Knowledge of Active Directory

Knowledge of Microsoft 365 Administration

Basic networking knowledge

Office 365 Fundamentals and / or Azure fundamentals

Job description

A leading communications provider in Cheadle is seeking a full-time onsite IT Technician. The role involves resolving user IT issues and installing network infrastructure while delivering excellent customer service. Ideal candidates should possess strong knowledge of hardware and software, Microsoft operating systems, and networking basics. The position offers 25 days holiday plus benefits including training support and eye care vouchers. No remote work available.