Onsite IT Support Engineer for Hospitality (London)

Focus Group; City Of London; On-site; GBP 35,000; Full time

Job summary

A managed service provider in Central London is seeking an IT Onsite Technical Support Engineer. You will provide hands-on technical support across multiple hospitality venues, managing support tickets and ensuring excellent customer service. The ideal candidate has proven IT support experience and strong knowledge of Windows environments. This role offers a competitive salary and the opportunity for professional development.

Qualifications

• Proven experience in an IT support role.
• Strong technical knowledge of Windows Desktop (7, 8, 10, 11), Outlook, and Office 365.
• Excellent customer service skills with the ability to explain technical issues clearly.

Responsibilities

• Provide onsite, telephone, and remote IT support across multiple hospitality venues.
• Manage and resolve support tickets, ensuring excellent customer service.
• Deploy and configure new equipment and troubleshoot issues.

Skills

Proven experience in an IT support role

Strong technical knowledge of Windows Desktop

Excellent customer service skills

Tools

Active Directory

Office 365

Job description

A managed service provider in Central London is seeking an IT Onsite Technical Support Engineer. You will provide hands-on technical support across multiple hospitality venues, managing support tickets and ensuring excellent customer service. The ideal candidate has proven IT support experience and strong knowledge of Windows environments. This role offers a competitive salary and the opportunity for professional development.