Onsite Help Desk Analyst – Path to 2nd Line & Lead Roles

Metaskil Limited; England; On-site; GBP 24,000 - 29,000; Full time

Job summary

A technology services company is looking for a Help Desk Analyst to provide technical support and manage systems like Active Directory and Microsoft 365. The role is onsite in Maidenhead, Berkshire, offering a starting salary of up to £29,000, along with benefits. Ideal candidates will possess strong problem-solving skills and technical expertise in relevant technologies, with a pathway to advance into 2nd line support and service desk leadership roles.

Benefits

Career progression opportunities

Benefits package

Qualifications

• Excellent inter-personal and communication skills.
• Strong problem-solving capabilities.
• Good technical experience in Active Directory, Windows Server 2012, and Microsoft 365.

Responsibilities

• Provide technical support to users.
• Manage and troubleshoot Active Directory issues.
• Assist in the administration of Microsoft 365 services.

Skills

Excellent inter-personal and communication skills

Strong problem-solving capabilities

Technical experience in Active Directory

Experience with Windows Server 2012

Microsoft 365 Administration

MS Teams

SharePoint Online

Networking fundamentals

VoIP

Job description

A technology services company is looking for a Help Desk Analyst to provide technical support and manage systems like Active Directory and Microsoft 365. The role is onsite in Maidenhead, Berkshire, offering a starting salary of up to £29,000, along with benefits. Ideal candidates will possess strong problem-solving skills and technical expertise in relevant technologies, with a pathway to advance into 2nd line support and service desk leadership roles.