Onsite AV Support Technician

SER Limited; City Of London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading AV support company based in London seeks an Onsite AV Support Technician. This role involves providing preventive maintenance, supporting AV during events, and training clients. With a salary range of £35K to £45K, it offers excellent development opportunities and benefits including 25 days of holiday. Strong communication and technical skills in AV systems are essential.

Benefits

25 days holiday + bank holidays

Statutory pension

Continued training and development

Qualifications

• Strong communication skills both verbally and in writing.
• Technical knowledge of audio visual systems required.
• Experience with AV controls and networking principles preferred.

Responsibilities

• Provide onsite AV support and maintenance at client sites.
• Conduct daily preventative maintenance and document findings.
• Log and manage incidents accurately and provide training.

Skills

Strong verbal and written communication skills

Technical knowledge of AV systems

Understanding of networking principles

Excellent fault-finding skills

Excellent customer service skills

Tools

Crestron

QSYS

Poly Logitech

Mediastar

Job description

Onsite AV Support Technician

Salary: £35,000 - £45,000 (DOE)
Location: London

Role:

Providing onsite support, including preventative maintenance, meeting room checks and reactive service at client sites within the London area.

You d be based at one particular client site, which may alternate every few weeks/months.

Duties:

• Serve as the primary audio visual contact for the facility.
• Conduct daily scheduled preventative maintenance visits and document findings.
• Provide detailed service reports and documentation.
• Log and manage all incidents accurately.
• Provide AV support during meetings and events.
• Provide customer training on AV system operation.

What You ll Need:

• Strong verbal and written communication skills.
• Technical knowledge of AV systems.
• Understanding of networking principles.
• Technical knowledge of AV controls, audio DSPs and IPTV systems. Experience with systems such as Crestron, QSYS, Poly Logitech and Mediastar would be highly beneficial.
• Excellent fault-finding skills.
• Excellent customer service skills.

What s on Offer:

• £35K - £45K basic salary (DOE)
• 25 days holiday + bank holidays
• Statutory pension
• Continued training and development.

How to apply:

Click apply or contact Jake Voisey on the details provided.

SER-IN