Onsite Account Coordinator

Gi Group; Coleshill CP; On-site; GBP 60,000 - 80,000; Part time

Job summary

A staffing agency is seeking an Account Coordinator to be the face of the brand on-site at a client location in Birmingham. The role involves recruiting, maintaining relationships with clients and candidates, and supporting a productive temporary workforce. Candidates should have strong communication skills, flexibility, and a client-focused mindset. The position offers £13.00 to £13.50 per hour with varied part-time hours and generous leave.

Benefits

Generous annual leave – 28 days

Weekly payment

Qualifications

• Strong communication and interpersonal skills with the aptitude to build relationships.
• Flexibility to work outside of core hours when required.
• Good understanding of employment law.

Responsibilities

• Develop and maintain an effective working relationship with clients and candidates.
• Conduct recruitment activities including screening and interviewing.
• Monitor staff quality, attendance and attrition levels.

Skills

Strong communication and interpersonal skills

Excellent organisational skills

Flexibility to work outside of core hours

Excellent time-management skills

Teamworking ability

Ability to work on own initiative

Customer service skills

Ability to work under pressure

Client-focused mindset

Good understanding of employment law

Full UK driving licence

Job description

Account Coordinator (On-site)

Gi Group are looking for an Account Coordinator to be the face of our brand on‑site at our client location in Birmingham – Hams Hall.

Reporting into your Account Manager, this role supports the location in delivering performance results against KPIs and delivering a first‑rate customer experience. This is a varied role where no one day is the same, so if you are looking to work in a fast‑paced, fun and customer‑focused office then this role could be for you.

Responsibilities

• Develop and maintain an effective working relationship with clients and candidates.
• Recruitment activities such as advertising, screening, interviewing, assessment days, right‑to‑work checks, reference checks and inductions.
• Conduct check‑in/satisfaction/re‑book calls to all flexible employees.
• Implement activities to recognise and reward temporary workers' loyalty & performance together with initiatives that contribute towards achieving a positive, productive and happy temporary workforce.
• Be the first point of call for candidates and clients in dealing with any questions and offering any support.
• Attend daily and weekly planning and staffing meetings, where applicable.
• Monitor staff quality, attendance and attrition levels.
• Allocate suitable candidates to shifts and book them in according to the headcount plan.
• Complete payroll for on‑site temporary staff.
• Maintain an accurate filing system for both working and inactive candidates.
• Attend and participate in team meetings as required.

Skills and Competencies

• Strong communication and interpersonal skills with the aptitude to build relationships with professionals at all organisational levels.
• Excellent organisational skills.
• Flexibility to work outside of core hours when required for the needs of the business.
• Excellent time‑management skills.
• Teamworking ability.
• Ability to work on own initiative.
• Customer service skills.
• Ability to work under pressure.
• Client‑focused mindset.
• Good understanding of employment law.
• Hold a full UK driving licence.

Our Offer

• £13.00 – £13.50 per hour.
• Part‑time shift Wednesday to Friday, 2 pm – 10 pm.
• Weekends – on‑site or working from home (hours to be discussed).
• Flexible between 28 and 40 hours per week.
• Generous annual leave – 28 days.
• Weekly payment.

Diversity & Inclusion

At GI Group, we believe in the power of diversity and inclusion to drive innovation and success. We are committed to creating a workplace where everyone feels valued, respected, and empowered to thrive.

Application

Does this sound like something you would like to hear more about? If so, hit apply now!

Should you require any support or assistance on your application, please contact your local Gi Group office directly.

Gi Group Holdings Recruitment Limited and its group of companies act as an Employment Agency in relation to this role.

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