Online Trade Assistant

Harrods Careers; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading luxury department store in Greater London is seeking an Online Trade Assistant to support product merchandising and trade reporting. The role involves regular checks on new products, updating category pages, and conducting competitor site reviews. Ideal candidates will have strong analytical skills, attention to detail, and proficiency in Microsoft Excel. This position offers a competitive benefits package, including flexible working and in-store discounts.

Benefits

Flexible working

25 days’ holiday

In-store discount

Qualifications

• Excellent organization skills and great attention to detail.
• Ability to analyze results and act based on findings.
• Experience with data governance and product merchandising.

Responsibilities

• Perform regular checks of newly published lines.
• Update and maintain category pages with new products.
• Conduct competitor site reviews and support brand communications.

Skills

Analytical skills

Attention to detail

Microsoft Excel

Communication skills

Organization skills

Tools

Google Analytics

Microsoft Office

Job description

We have an exciting opportunity within our Online Trading team for an Online Trade Assistant. This is a great opportunity for an individual looking to grow and learn as you will be supporting with data governance, efficient management of product merchandising, trade reporting, managing stakeholder communications and executing trading actions.

About the Role

This role will be accountable for performing regular on-site checks of newly published lines and quality assurance of product imagery and copy. You will be responsible for updating, maintaining and merchandising category pages with the new products that have been published. You will also be supporting brand communications and conducting competitor site reviews.

The Online Trade Assistant will use our UX analytics tool to analyse the customer journey and help the Assistant Trading Manager in actioning changes based on findings. You will be able to use web analytics data from Google Analytics to identify insights and actions from the reports.

About You

You will have excellent organization skills and great attention to detail. You’ll be a natural analyst with the ability to understand and act from results. You are an individual that remains calm under pressure, with excellent communication skills and the ability to deliver high quality work to tight timescales.

You will also:

• Have excellent Microsoft Excel skills, alongside proficiency in Microsoft Office, including Outlook and Word.
• Have a desire to learn new technologies.
• Be interested in retail and product.
• Knowledge of Google Analytics or similar preferred.
• Have the flexibility and readiness to adapt to changing priorities.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods.

Harrods reserve the right to close applications early if we receive a high number of applications for this role.

Additional Information:

Time Type:

Permanent

Department:

Online Trade (Laura Worman)