Online Team Leader - Lead Service & Fast Fulfillment

Morrisons; Basingstoke; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading UK supermarket is seeking a Team Leader for their Online team in Basingstoke. You will be responsible for leading the team, ensuring exceptional customer service, and fostering a positive working environment. Ideal candidates have strong team development skills and operational knowledge of the Online department. The role offers competitive perks including flexible shifts, holidays, and discounts.

Benefits

Fully flexible shift patterns

Six weeks holiday

15% discount in supermarkets

Career progression opportunities

Healthcare benefits

Pension and life assurance

Qualifications

• Ability to build and maintain effective relationships.
• Experience in developing and leading teams.
• Strong operational and technical knowledge of the Online department.
• Able to effectively manage workload.
• Able to work to strict deadlines.

Responsibilities

• Lead the in-store Online team to deliver outstanding service.
• Enhance department culture and employee engagement.
• Analyze department data to identify improvements.
• Ensure orders are accurately picked and delivered.
• Follow all policies and legal obligations.

Skills

Relationship building

Team development and leadership

Operational knowledge of the Online department

Planning and organisation

Deadline management

Job description

A leading UK supermarket is seeking a Team Leader for their Online team in Basingstoke. You will be responsible for leading the team, ensuring exceptional customer service, and fostering a positive working environment. Ideal candidates have strong team development skills and operational knowledge of the Online department. The role offers competitive perks including flexible shifts, holidays, and discounts.