Online Store Manager: Lead Fast, Accurate Deliveries

Asda; Larne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking an Online Manager to oversee the online shopping operations in Larne. The role includes leading a team of personal shoppers, ensuring customer satisfaction through timely delivery and quality assurance. Applicants should have experience in retail or logistics, strong leadership skills, and be adaptable to a fast-paced environment. This full-time position offers a competitive salary and a range of benefits including discounts, a pension scheme, and wellness support.

Benefits

Colleague discount: 15% off shopping

Discretionary company bonus scheme

Access to enhanced electric car scheme

Free eye test

Discounted rates on Asda services

Flexible pay options

Company pension

24/7 virtual GP

Excellent parental leave policies

Colleague recognition programme

Special offers across services

Qualifications

• Experience managing or supervising in a retail or logistics environment.
• Strong organisational and planning skills.
• A passion for leading teams and delivering great service.
• Confidence using technology and data to drive performance.
• Flexibility to work a range of shifts, including early mornings, evenings, and weekends.

Responsibilities

• Lead the store’s online shopping operation ensuring customer satisfaction.
• Oversee picking, packing, and dispatching of online orders.
• Manage a team of personal shoppers and delivery drivers.
• Use data and insights to improve efficiency and respond to feedback.

Skills

Customer-focused

Operationally strong

Tech-savvy

Leadership

Detail-oriented

Adaptable

Job description

A leading retail company is seeking an Online Manager to oversee the online shopping operations in Larne. The role includes leading a team of personal shoppers, ensuring customer satisfaction through timely delivery and quality assurance. Applicants should have experience in retail or logistics, strong leadership skills, and be adaptable to a fast-paced environment. This full-time position offers a competitive salary and a range of benefits including discounts, a pension scheme, and wellness support.