Online Shop Volunteer: Transform Donations into Change

Oxfam; Hull and East Yorkshire; On-site; Full time

Job description

At Oxfam, every donated item has the potential to create change. As an Online Shop Volunteer, you'll volunteer in your shop or hub helping us turn pre-loved treasures into vital funds that support communities around the world, from responding to emergencies to tackling poverty and inequality.

Whether you're researching items, creating listings, photographing products, selecting stock or helping prepare orders, your contribution helps connect unique finds with new owners and supports Oxfam's life-changing work.

Here's why volunteering with Oxfam is right for you:

Be a Second-hand Superhero

Help transform donated items into online sales that raise money for Oxfam's work around the world. Every item you help process, photograph, list or dispatch can make a real difference.

Increase Your Skills

Build valuable experience in areas such as e-commerce, retail, photography, product research, administration, teamwork and customer service - skills that can strengthen your CV and boost your confidence.

Find Your Community

Join a welcoming team of volunteers and staff who share your commitment to creating positive change and making the most of every donation.

Flexibility

We know life is busy, so we offer flexible volunteering opportunities. Whether you can give a few hours a week or more, your time will make a real impact.

A Role That Works for You

Online Shop volunteering offers a range of activities to suit different interests and strengths. You might enjoy researching interesting products, writing listings, taking photographs, organising stock, packing orders, or supporting day-to-day operations behind the scenes.

Whether you enjoy creative tasks, problem-solving, working independently, or being part of a team, we'll help you find a role that matches your interests, skills and confidence.

Oxfam isn't just another charity shop. We're a movement of people working together for a fairer world, and we'd love you to be part of it.

What happens next?

After you apply, the manager will invite you in for an informal chat.

This is not an interview - it's simply an opportunity to learn more about volunteering with Oxfam, meet the team, and explore the different ways you can get involved.

More about this role

Volunteer role

Online Shop Volunteer

Volunteer manager

Shop Manager

Where you will be based

Shop

Why we want you

Please note: This role is only suitable for applicants aged 18 and over.

As an Online Shop Volunteer, you'll support a variety of activities, from sorting and researching donations to creating listings, photographing items, selecting stock and preparing orders for dispatch. Every task plays an important role in helping donated items find new homes and raise money for Oxfam's work.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking online shop related tasks agreed with the Manager, for example:
• Selecting, sorting, and pricing donated stock.
• Researching valuable and vintage stock.
• Photographing and listing items for the online shop.
• Describing items for online listings.
• Preparing items for postage and dispatch.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Disclaimer

Additional information:- We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments.- We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.

134 Newland Avenue, Hull, Kingston upon Hull, HU5 2NN, United Kingdom