Online Shop Picker & Customer Help Specialist

Sainsbury's; Swindon; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail supermarket in Swindon is seeking Online Assistants to enhance the shopping experience for online customers. Responsibilities include selecting quality products, assisting with customer queries, and supporting home delivery services. Ideal candidates enjoy fast-paced work, have strong attention to detail, and are enthusiastic about customer service. Opportunities for career development are available through training and mentorship.

Benefits

Nightshift premium

Discount card

Free food and hot drinks

Generous holiday entitlement

Pension contributions

Shopping discounts

Wellbeing support

Qualifications

• Must be above school-leaver age.
• Must have Right to Work eligibility in the UK.
• No prior experience required, but customer service experience is a plus.

Responsibilities

• Pick and select products ordered for delivery.
• Engage with customers and answer queries.
• Work flexibly across the store.
• Help load vans for home delivery.

Skills

Fast-paced environment experience

Customer service skills

Attention to detail

Job description

A leading retail supermarket in Swindon is seeking Online Assistants to enhance the shopping experience for online customers. Responsibilities include selecting quality products, assisting with customer queries, and supporting home delivery services. Ideal candidates enjoy fast-paced work, have strong attention to detail, and are enthusiastic about customer service. Opportunities for career development are available through training and mentorship.