Online Shop Order Packing Volunteer

Oxfam International; Tees Valley; On-site; Full time

Job description

Be part of the final step that gets orders to customers.

As an Online Shop Order Packing Volunteer, you'll be onsite carefully picking, packing and dispatching items, helping to ensure each sale is completed smoothly. Every parcel you send represents funds raised for Oxfam's work - supporting communities through crisis, tackling inequality and helping people build better futures.

If you enjoy practical, hands‑on tasks and being part of a team making a real difference, this is a great way to get involved.

Here’s why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero

Play a key role in getting sold items to customers and completing the journey from donation to impact.

Increase Your Skills

Build experience in logistics, organisation and order processing.

Find Your Community

Be part of a supportive and purpose‑driven team.

Flexibility

Give your time in a way that works for you.

A Role That Works for You

This role may suit someone who enjoys practical, hands‑on tasks and the satisfaction of completing a job from start to finish. It offers clear processes, a steady routine, and the opportunity to stay active while working as part of a supportive team.

If you like being organised, paying attention to detail, and seeing the direct results of your efforts, you could really thrive in this role.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we'd love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat.

This is not an interview - just a chance to learn more about the role and discuss what you'd like to do.

More about this role

Volunteer role

Online Shop Order Packing Volunteer

Volunteer manager

Manager

Where you will be based

Shop

Why we want you

Please note: This role is only suitable for applicants aged 18 and over.

We’re seeking friendly, reliable individuals aged 18 or over to pick, pack, and dispatch customer orders accurately and safely.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Picking the correct item using the shop/hub location system
• Packing items securely using appropriate packaging
• Printing and matching dispatch notes and delivery labels correctly
• Selecting the correct delivery service
• Updating systems after dispatch

The skills you need

• Have good attention to detail
• Enjoy practical, hands‑on tasks
• Are comfortable following processes

What’s in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Disclaimer

Additional information:- We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments.- We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.

24 Skinnergate, Darlington, Darlington, DL3 7NW, United Kingdom