Online Shop Manager

Wurth UK Limited; Greater London; On-site; GBP 20,000 - 40,000; Full time

Job summary

A leading e-commerce company in Greater London is seeking an Online Shop Manager who will be responsible for managing the Online Shop and Mobile Apps. The ideal candidate will have a strong background in web analysis and e-commerce with at least 2 years of experience. Key responsibilities include coordinating developments, enhancing website design, and analysing customer behaviour. This role offers a collaborative environment and opportunities for professional growth, with a salary of up to £5,000 OTE.

Benefits

Up to £5,000 OTE

Pension in line with government enrolment

Healthcare benefit

Professional growth opportunities

Collaborative work environment

Qualifications

• 2+ years' experience in web analysis, e-commerce, or related fields.
• Strong analytical skills with a sharp eye for detail and accuracy.
• A proactive mindset and strong communication skills.

Responsibilities

• Manage and coordinate developments of the Online Shop.
• Maintain and enhance homepages using coding skills.
• Define KPIs and analyse customer online behaviour.

Skills

Web analysis

E-commerce experience

Analytical skills

HTML

CSS

JavaScript

Google Analytics

Excel

Google Tag Manager

Hotjar

Education

Degree in Business Administration or equivalent

Job description

We're looking for an E-Commerce go-getter with a passion for digital growth. As our Online Shop Manager, you'll take ownership of our Online Shop and Mobile Apps-driving innovation, ensuring smooth operations, and creating standout customer experiences. If you thrive in a fast-paced environment, love data-driven decision-making, and have a flair for all things digital, we'd love to hear from you.

Responsibilities

• Manage, update, and coordinate developments of our Online Shop in line with Wurth-IT feature updates
• Maintain and enhance our homepages using your coding skills to improve design and layout
• Collaborate with the Digital Marketing Team to seamlessly integrate campaigns

Data Enthusiast

• Define KPIs, select relevant data, and improve existing reporting frameworks.
• Analyse customer online behaviour to provide actionable insights that influence strategic decisions
• Partner with inbound marketing colleagues to improve conversion rates and optimise budgets

Team Player

• Work with cross-functional teams to ensure projects are on point.
• Support with other duties as assigned by your line manager.
• Plus, whatever else comes up - we're a team, and we all pitch in

Requirements

• 2+ years' experience in web analysis, e-commerce, or related fields
• Strong analytical skills with a sharp eye for detail and accuracy
• Knowledge of HTML, CSS, and JavaScript is ideal
• Advanced proficiency in web analytics platforms (Google Analytics & PIWIK) and Excel
• Solid experience with Google Tag Manager (knowledge of Hotjar is a plus)
• A proactive mindset, strong communication skills, and a can-do attitude
• A degree in Business Administration or equivalent is an advantage, but not essential

Compensation & Benefits

• Up to £5,000 OTE
• Pension in line with government enrolment
• Healthcare benefit
• A collaborative and supportive work environment
• Opportunities for professional growth and development
• The chance to make a tangible impact on our brand and business

We are committed to fostering inclusion and diversity for the future success of the Würth Group.