Online Service Associate — Customer-Focused & Flexible

Asda; Cannock; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Colleague discount 15% off shopping

Discounts on Asda services

Stream financial coaching & savings

Company pension

Wellbeing resources (24/7 GP & EAP)

Asda Allies Inclusion Networks

Parental/ family leave options

Colleague recognition programme

Discounts on various services & events

Job summary

Asda Cannock is seeking an Online Service Colleague to join our store team on a part-time fixed-term contract. You will assist customers by picking online orders and supporting smooth store operations in a busy environment.

You will work a day shift with flexibility across times, including weekends. If you value great service, teamwork, and a friendly atmosphere, this role offers a hands-on opportunity to contribute to our store’s success.

Qualifications

• Customer-focused approach to assisting shoppers and solving queries.
• Team-oriented mindset to support colleagues during peak times.
• Reliable attendance with a can-do attitude to maintain store operations.
• Willingness to learn new processes and procedures.

Responsibilities

• Pick online orders accurately to support home deliveries and click-and-collect.
• Be part of a fast-paced store team focused on delivering great customer service.
• Contribute to a positive customer experience through teamwork and helpfulness.

Skills

Customer-focused

Team player

Reliable

Positive attitude

Willing to learn

Job description

Asda Cannock is seeking an Online Service Colleague to join our store team on a part-time fixed-term contract. You will assist customers by picking online orders and supporting smooth store operations in a busy environment.

You will work a day shift with flexibility across times, including weekends. If you value great service, teamwork, and a friendly atmosphere, this role offers a hands-on opportunity to contribute to our store’s success.