Online Retail Manager: Lead Customer-First Team

Morrisons; Templetown; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK supermarket is looking for an Online Manager to lead a high-performing team focusing on exceptional customer service. The successful candidate will empower colleagues, manage departmental operations, and ensure outstanding customer experiences. Emphasizing team support and performance, this role also requires flexibility and the ability to handle feedback effectively. The supermarket offers excellent training and benefits, including a generous bonus scheme and company discounts.

Benefits

Generous bonus scheme

Pension scheme

Company share options

Life assurance

Employee discounts

Qualifications

• Excellent communication skills to share knowledge and experience.
• Proficient in managing a team and driving performance.
• Ability to handle key stakeholder relationships.

Responsibilities

• Empower colleagues to prioritize customer service.
• Lead a performance-driven department.
• Deliver training to ensure team capabilities.

Skills

Great communicator

Competent Manager

Flexibility and adaptability

Active listener

Food safety knowledge

Job description

A leading UK supermarket is looking for an Online Manager to lead a high-performing team focusing on exceptional customer service. The successful candidate will empower colleagues, manage departmental operations, and ensure outstanding customer experiences. Emphasizing team support and performance, this role also requires flexibility and the ability to handle feedback effectively. The supermarket offers excellent training and benefits, including a generous bonus scheme and company discounts.