Online Order Fulfillment & Customer Care Associate

Morrisons; Otley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK supermarket is seeking Customer Assistants to join their Online department in Otley. The ideal candidates will have a friendly demeanor and a passion for excellent customer service. Responsibilities include selecting and packing online orders, assisting customers with delivery and collection services, and supporting various store departments. The role offers fully flexible shifts, discounts, career progression benefits, and a supportive working environment.

Benefits

Flexible shift patterns

Six weeks holiday (including bank holidays)

15% supermarket discount

10% discount for friends/family

Career progression opportunities

Subsidised café options

Healthcare benefits

Digital GP access

Discounts at various retailers

Family-friendly policies

Qualifications

• Enjoys meeting new people and going above and beyond for customers.
• Capable of working with technology to fulfill customer orders.
• Trained across various departments to assist where needed.

Responsibilities

• Select and pack orders for online customers.
• Assist customers through delivery and collection services.
• Provide support across various store departments.

Skills

Helpful and friendly style

Ability to work in a fast-paced environment

Initiative to support customer queries

Understanding of Health & Safety standards

Job description

A leading UK supermarket is seeking Customer Assistants to join their Online department in Otley. The ideal candidates will have a friendly demeanor and a passion for excellent customer service. Responsibilities include selecting and packing online orders, assisting customers with delivery and collection services, and supporting various store departments. The role offers fully flexible shifts, discounts, career progression benefits, and a supportive working environment.