Online Marketplaces Assistant

WOLVERINE; Greater London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A global activewear brand is seeking an Online Marketplaces Assistant to manage the trading of their products on platforms such as Next and John Lewis. You will oversee product launches, monitor market performance, and enhance customer experiences through effective online strategies. Candidates should possess strong analytical skills, intermediate Excel proficiency, and a proactive approach to problem-solving. This role offers a flexible working environment and requires a detail-oriented, team-focused individual ready to contribute to a vibrant brand culture.

Benefits

Generous clothing allowance

50% off all merchandise

25 days holiday plus bank holidays

Company bonus scheme

Cycle to work scheme

Flexible working arrangements

Qualifications

• Intermediate Excel skills are a must.
• Ability to work under pressure and meet tight deadlines.
• A proactive and positive approach to problem-solving.

Responsibilities

• Manage the critical path for all new product launches across marketplaces.
• Monitor daily and weekly marketplace trading performance.
• Own the customer journey on Marketplaces, optimizing for performance.
• Ensure brand inclusion in marketplace marketing calendars.
• Develop strong collaborative relationships with Marketplace partners.

Skills

Analytical mindset

Intermediate Excel skills

Attention to detail

Strong communication

Team player

Organizational skills

Problem-solving

Job description

At Sweaty Betty, we're more than just a global activewear and lifestyle brand for women. We're also a community that believes fitness is a flip-the-switch trigger for becoming the woman you want to be. Leggings and sports bras won't change the world on their own. But with a grab-my-hand, let's-go-for-it-now spirit, the women who wear them can.

If you want to join us on the next chapter of our adventure, you're in the right place. This is an exciting opportunity to join us as an Online Marketplaces Assistant as we continue our mission to empower women through fitness and beyond by supporting the journey Sweaty Betty is embarking on in providing an exceptional online service on our third party websites including Next, John Lewis and Selfridges. If you are someone who loves diving into the data and details and is truly passionate about our product, this role is for you. You will be pivotal in pushing boundaries to ensure we provide relevant and impactful products and content for each of our third-party websites, with your decisions driven from data led insights. You excel in a fast-paced environment and are a team player.

The Online Marketplaces Assistant supports the day-to-day running and trading of the brand's marketplace channels (e.g. Next, John Lewis, Selfridges, etc.). This role is responsible for managing the critical path of product enrichment and trading activity, ensuring smooth product launches, accurate data, and effective performance analysis.

Responsibilities

• Manage the critical path for all new product launches across marketplaces - ensuring enrichment is all provided on time to support launch.
• Support Online Marketplaces Manager on monitor daily and weekly marketplace trading performance, providing data-driven recommendations to optimise performance
• Owning the Sweaty Betty customer journey on Marketplaces, reviewing and optimising categorisation, product pages and brand shop to increase projection, and product performance.
• Ensure the brand is featured within marketplace partners' marketing calendars, including seasonal campaigns, key promotional moments, and curated edits in line with the internal business strategy.
• Developing strong collaborative relationships internally and with Marketplace partners, ensuring alignment on trading, marketing, and ranging.

Requirements

• An analytical and questioning mentality, with intermediate excel skills
• Faultless attention to detail and ability to work under pressure and to tight deadlines
• Strong communicator and dynamic team player with great interpersonal skills
• Highly organised and self-motivated with ability to prioritise workloads e ectively in a fast-paced retail environment
• Proactive and positive approach to problem-solving whilst maintaining collaborative spirit
• Previous experience working with Marketplaces beneficial

Benefits

• Generous clothing allowance
• 50% off all Sweaty Betty merchandise
• 25 days holiday, plus 8 flexible bank holidays
• Sample sales
• Company bonus scheme
• Cycle to work scheme
• Generous Company Maternity, Paternity and Adoption Pay and Childcare support
• SB Flexible Working: we currently work flexibly between the office and home.

Our Commitment to Inclusion

Our mission is to empower all women. This means doing more and working harder to make the long-lasting changes necessary to become an inclusive, diverse and actively anti-racist company. We care about our people, our community, our world. And we want to stand up for what we believe in. We want to give our people a platform to use their voice. And actively listen and learn from what they have to say. This involves focusing on learning, development and progression across the business. Training our leaders, managers and teams about their rights under our equality, diversity and inclusion policy. And being clear on the responsibilities we hold to each other and our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs. And work harder to make our job advertising more inclusive.

Ultimately, we're working to create a culture and team that represents our customers, our community and our mission of empowerment. We want to celebrate our diversity and the power it gives our team and our business. We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our Internal Diversity & Inclusion Collective to be champions, allies and inclusive, always.