Online & In-Store Trading Manager

Sainsbury's Supermarkets Ltd; Hove; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK retailer is seeking an Online Manager for their Hove store. The role involves planning and managing the online picking and delivery team, enhancing customer service, and leading a team. Candidates should have a background in team management, experience in fast-paced environments, and a track record of meeting KPIs. The position offers competitive salary, annual bonuses, and benefits including discount cards and wellbeing support.

Benefits

10% discount after four weeks, increasing to 15%

Annual bonus scheme

Free food and drinks for colleagues

Generous holiday leave

Pension matching

Share scheme

Wellbeing support

Cycle to Work scheme

Qualifications

• Previous line management responsibilities in a fast-paced operational environment.
• Delivers KPIs or other performance indicators.
• Experience of leading a team in a fast-paced customer-facing environment.

Responsibilities

• Plan and orchestrate delivery of an online picking and delivery team.
• Be a visible leader, engaging and coaching a large team.
• Collaborate with other managers to ensure overall store success.

Skills

Leadership

Customer Service

Team Management

Performance Management

Operational Management

Job description

A leading UK retailer is seeking an Online Manager for their Hove store. The role involves planning and managing the online picking and delivery team, enhancing customer service, and leading a team. Candidates should have a background in team management, experience in fast-paced environments, and a track record of meeting KPIs. The position offers competitive salary, annual bonuses, and benefits including discount cards and wellbeing support.