Online Fulfillment Lead & Team Coach

Sainsbury's; Swindon; On-site; GBP 28,000 - 38,000; Full time

Job summary

Rozgoo in Swindon is seeking a proactive leader to plan and coordinate the online picking and delivery team, ensuring a seamless in-store online service.

You will lead shoppers and drivers, coach performance, and collaborate with store managers to enhance the overall shopping experience for online and in-store customers.

This role focuses on people management, coaching, and delivering a safe, efficient service in a busy retail environment.

Qualifications

• Experience managing performance and capability within a large team.

Responsibilities

• Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service.
• Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in store customers.
• Collaborate with other managers to ensure the success of shopping experience of the overall store.
• People management is a big part of the role, managing performance and capability.

Skills

People management

Leadership

Coaching

Job description

Rozgoo in Swindon is seeking a proactive leader to plan and coordinate the online picking and delivery team, ensuring a seamless in-store online service.

You will lead shoppers and drivers, coach performance, and collaborate with store managers to enhance the overall shopping experience for online and in-store customers.

This role focuses on people management, coaching, and delivering a safe, efficient service in a busy retail environment.