OneEPR Lead Change Agent

Portsmouth Hospitals University NHS Trust; West Midlands; On-site; GBP 55,000 - 63,000; Full time

Job summary

A UK healthcare provider is seeking a Change Lead for the EPR programme in the West Midlands. This managerial position is critical in transforming healthcare management and requires strong change management skills, stakeholder engagement, and analytical capabilities. The role involves leading benefit validation and developing strategic plans to optimize systems. Competitive salary offered.

Qualifications

• Experience of working in a large complex organization.
• Significant experience in advising managers on operational and strategic issues.
• Ability to understand complex problems and document workflows.

Responsibilities

• Lead the identification and validation of benefits for the EPR programme.
• Support development of high-level strategic plans.
• Engage with key stakeholders to ensure EPR functions align with clinical pathways.

Skills

Change management methodology

Analytical skills

Stakeholder engagement

Leadership and team management

Presentation skills

Education

Prince2 Practitioner

Change Management Practitioner

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

Job Summary

The OneEpr Programme exists to implement a single integrated electronic patient record (EPR) designed to improve patient outcomes and the experience of delivering care for our colleagues.

The solution is the direct result of the combined vision and strategic goals of:

• Isle of Wight NHS Trust (IWT)
• Portsmouth Hospitals University NHS Trust (PHU)
• Hampshire Hospitals NHS Foundation Trust (HHFT)
• University Hospital Southampton Foundation Trust (UHS)

Main duties of the job

The introduction of EPR will support us in transforming how we work every day, helping us to run our services with the information we need at our fingertips. It will also help us to deliver care in a different way, according to best practice, efficiently and consistently.

Our EPR Will Act As An Enabler For a Greatly Improved Integrated Healthcare System, In Which Caregivers And Patients Have Electronic Access To More Complete Health Records And Are Empowered To Make Better Health Decisions. The Key Objectives Of The Programme Are:

• Enhance patient care by empowering clinicians, providing them with the right information at the right time and in the right place
• Improved continuity of care for many of our patients who receive treatment at more than one Trust
• Provide a single source of truth, making sharing information across pathways much simpler
• Maximise efficient working and reduce errors when making decisions
• Allow significantly greater clinical information-sharing with our partners in primary care.

About Us

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.

The Vision For Our Single Corporate Services Is To

• Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer.
• Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts.
• Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities.
• Co‑invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations.
• Improve learning and development opportunities and sharing best practice, upskilling both Trusts.
• Co‑locate teams in purpose‑built facilities on the Island and in Portsmouth to enable closer working and sharing.
• Build resilience for individuals and our teams.

Details

Date posted: 06 November 2025
Pay scheme: Agenda for change
Band: Band 8a
Salary: £55,690 to £62,682 a year
Contract: Fixed term
Duration: 2 years
Working pattern: Full‑time
Reference number: REF1788R
Job locations:
Isle Of Wight NHS Trust, Parkhurst Road, Newport, Isle Of Wight, PO30 5TG
Queen Alexandra Hospital, Southwick Hill Road, Cosham, Portsmouth, PO6 3LY

Job Description

Band 8a: Salary £55,690 – £62,682 per annum
Full Time: 37.5 hours per week.
Fixed Term Contract: 2 years
Closing Date: 16th November 2025
Location: You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. The arrangements and frequency will be agreed locally.

This post is a managerial role responsible for readying the Trust for the transformational change that will deliver and realise the intended benefits of the OneEPR. The role requires highly developed service transformation and change management skills and expertise to facilitate Transformation Events, forums, and meetings with a wide range of stakeholders to develop action plans to deliver service change. You will use expert analytical skills to interpret complex performance and transformation data, presenting actionable insights for service improvement and redesign. This role reports to the Head of EPR Development, with professional oversight from the OneEPR Transformation and Adoption Lead and the EPR Programme Manager.

General Duties

As the Change Lead on the EPR programme, you will:

• Lead the identification and validation of benefits, and contribute to the identification and validation of partnership‑wide benefits, for the inclusion in the EPR Full Business Case and beyond.
• Support the development of a high‑level strategic plan for the realisation of material quality and financial benefits, in a way that supports delivery of the Trusts strategic objectives and quality and financial benefits identified in the Full Business Case.
• Work with the OneEPR Transformation and Adoption Lead to implement the strategic benefits realisation plan, jointly leading the redesign of processes to achieve significant efficiency or productivity gains.
• Hold overall local accountability for monitoring the scope and progress of the benefits against the benefits realisation plan, reporting progress and exceptions to the Programme Board.
• Contribute to a stakeholder and change management strategy to ensure key players are identified and engaged throughout the programme for a successful delivery of transformational change.
• Use change management, Quality Improvement and Lean techniques where applicable, and promote the investigation and consideration of effective ways of working/clinical pathways adopted by other Trust sites.
• Consider how best practice from national guidance and blueprints might be introduced as part of the programme, clearly articulating to the programme board the options, risks and benefits for informed decision‑making.
• Engage with key stakeholders across the organisation, including divisional management teams and clinical leads, to ensure EPR functions in line with clinical pathways and that EPR‑related benefits are locally owned.
• Support the design of as‑is and to‑be EPR target operating model, including but not limited to process mapping and organisational redesign.
• Ensure cohesive and structured delivery of EPR change management across the Trusts.
• Be responsible for Trust‑wide change management and stakeholder‑targeted communications, liaising with the Trust Comms team and the EPR programme team for the dissemination of information and management of responses.
• Be responsible for achievement of objectives relating to transformational change and benefits realisation.
• Be a key player in development of the wider Integrated Care System (ICS) digital strategy.

Person Specification

Essential Qualifications

• Prince2 Practitioner, MSP, or other Programme Management qualification.
• Change management methodology qualification (APMG Change Management Practitioner or equivalent certification), or similar level experience.

Desirable Qualifications

• Masters degree level, or equivalent professional qualification.
• Evidence of Continuing Professional Development.

Essential Experience

• Ability to understand the requirements of, and work effectively within, a demanding project environment.
• Experience of working and delivering change in large complex organisation.
• Experience of balancing competing priorities and meeting personal and EPR targets within a fluctuating and demanding workload.
• Significant experience of advising managers on operational and strategic issues.
• Demonstrable record of successful line management of staff and proven team leadership and motivational skills.
• Experience of presenting and communicating information about risks and issues to a senior audience in a clear and concise way.
• Previous NHS or Healthcare experience.
• Ability to understand complex problems, analyse and document workflows and current practice, identifying opportunities for change.
• Ability to maintain issues lists and work to a project plan.
• Resilient approach and flexible attitude to work.
• Ability to work with and through others.
• Ability to promote team collaboration and development.
• Customer focused with the ability to build relationships with, gain the confidence of and influence people at all levels.
• Able to take on board new ideas, skills and knowledge.
• Quick Learner.
• Proficiency in standard computer packages such as Microsoft Word, PowerPoint, and Excel.
• Strong interpersonal skills, effective communication, and follow‑up skills.
• Ability to lead meetings, prioritise tasks and resolve conflicts.
• Software configuration experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Portsmouth Hospitals University NHS Trust
Isle Of Wight Nhs Trust
Parkhurst Road
Newport
Isle Of Wight
PO30 5TG
Website: https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)