One Stop - Post Office Counter Clerk

One Stop; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail convenience business in Greater London is looking for team members to enhance customer experience. Responsibilities include greeting customers, understanding their shopping needs, and ensuring a well-stocked store. The ideal candidate must possess strong customer service skills and be a team player, ready to contribute positively to the store environment. This opportunity offers a chance to work collaboratively in a busy retail setting, helping customers find what they need.

Benefits

Inclusive working environment

Qualifications

• Passionate about providing great customer service.
• Ability to listen and engage with customers to understand their needs.
• Willingness to follow store procedures for products and services.

Responsibilities

• Greet and welcome customers warmly.
• Assist customers in finding products.
• Ensure store is well stocked and presented.

Skills

Customer service

Team player

Product knowledge

Job description

At One Stop Stores we aim serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it’s our colleagues in store that brings this to life.

In this role, you will greet and welcome our customers warmly, chat to them to find out their shopping needs, sell the right products to them and make their shopping experience a great one.

As well as having brilliant customer service, you’ll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer.

Whilst being ready to roll up your sleeves and do what’s needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, you’ll need to:

• Greet each customer with a warm and friendly welcome
• Listen to and talk with customers to find out what their needs are
• Do your best to make sure the customer finds everything they want
• Be passionate and knowledgeable about our products and services
• Always be in store, on time, smartly dressed and ready to serve
• Make sure Post Office processes and procedures are followed
• Always think 25 when serving age restricted products
• Work as part of a team to complete store duties

One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLCbut operated as a separate business.

One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week
One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco.

With our stores situated throughoutEngland and Wales, there’s sure to be a
One Stop near where you live or work.

We’re proud to have been accredited Disability LeaderLevel 3and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please clickhere.

Please Note

One Stop will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country pleaseclick here