Onboarding Care Worker

Home Support Matters; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A care service provider in the UK is seeking an Onboarding Care Worker to support new customers. This role involves delivering quality care, assisting in transition to long-term arrangements, and working during peak hours. Candidates should possess experience in care, a full driving license, and great communication skills. Join an exciting initiative for service improvement and enjoy premium pay rates exceeding industry standards.

Benefits

Premium pay rates above industry standard

Transparent communication

Internal progression opportunities

Qualifications

• Experience in care work or similar roles is essential.
• A full, clean driving licence is required.
• Availability for morning and evening shifts is necessary.

Responsibilities

• Deliver high-quality care to newly onboarded customers.
• Support customer time preferences during onboarding.
• Assist in transitioning customers into long-term care arrangements.

Skills

Experience in care work or similar roles

Excellent communication and teamwork skills

Ability to work independently

A caring, person-focused approach

Education

NVQ Level 2 or above in Health & Social Care

Job description

Overview

Role: Onboarding Care Worker

Location: Gt. Yarmouth & Northern Villages

Salary: Weekdays £14.50/hour; Weekends £15.50/hour

About The Role

We're launching a brand-new Onboarding Team as part of our commitment to improving care delivery and customer satisfaction. This team will play a vital role in helping new customers settle into our service, ensuring their care preferences are met from day one. We're looking for skilled, compassionate, and reliable care workers to join us in this exciting initiative. If you're passionate about making a difference and thrive during peak-time hours, we'd love to hear from you!

What You'll Do

• Deliver high-quality care to newly onboarded customers.
• Work peak-time shifts:
  • Morning: 7:00 AM - 10:00 AM
  • Evening: 5:00 PM - 9:00 PM
• Support customer time preferences during onboarding.
• Help coordinators fill gaps in service caused by customer exits.
• Maintain professionalism and person-centred care.
• Assist in transitioning customers into long-term care arrangements.

Essential

What We're Looking For

• Experience in care work or similar roles.
• A full, clean driving licence.
• Availability for morning and evening shifts.
• Excellent communication and teamwork skills.
• Ability to work independently.
• A caring, person-focused approach.

Desirable

• NVQ Level 2 or above in Health & Social Care.
• Experience in onboarding or transitional care.

Why Join Us?

• Premium pay rates above industry standard
• Be part of an innovative, forward-thinking team
• Make a real impact during a key phase of service transformation
• Transparent communication and internal progression opportunities

Additional Info

This role is part of a long-term initiative to improve service quality and customer satisfaction. The onboarding team will focus solely on new customer integration and short-term continuity, helping us build a more responsive and reliable care service.