Onboard Premier Host — First‑Class Service Ambassador

Transport for Wales; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A UK-based transport service provider is seeking a Premier Host to join their team in Manchester. The role involves providing exceptional catering service and high-quality customer care on first-class trains. Responsibilities include serving food and drinks, ensuring guest satisfaction, and adhering to health and safety regulations. Candidates should have strong face-to-face customer service experience and flexibility regarding shifts. Welsh language skills are a bonus, but not required. This position supports personal development in Welsh language skills.

Qualifications

• Knowledge of food safety and hygiene regulations.
• Proven experience in high-quality face-to-face customer service.
• Willingness to work flexible shifts.

Responsibilities

• Provide first-class catering service to passengers on board.
• Deliver an exceptional customer service experience.
• Handle cash transactions accurately and responsibly.

Skills

Food Safety knowledge

Customer service experience

Excellent customer care skills

Flexibility

Cash handling experience

Job description

A UK-based transport service provider is seeking a Premier Host to join their team in Manchester. The role involves providing exceptional catering service and high-quality customer care on first-class trains. Responsibilities include serving food and drinks, ensuring guest satisfaction, and adhering to health and safety regulations. Candidates should have strong face-to-face customer service experience and flexibility regarding shifts. Welsh language skills are a bonus, but not required. This position supports personal development in Welsh language skills.