On-Site IT Team Manager – Service Desk & Infra

Spectrum It Recruitment Limited; Poole; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading IT recruitment agency is looking for an On-site Team Manager to manage a team of Service Desk and Infrastructure Engineers in Poole, Dorset. The successful candidate will ensure excellent service delivery, manage daily operations, and support team development. Strong leadership and ITIL knowledge are key for this role, alongside experience in managing IT teams. This position offers a chance to lead a dynamic team while maintaining high customer satisfaction.

Qualifications

• SC Clearance is essential.
• Experience managing IT teams in a fast-paced environment required.
• Strong leadership and communication skills are a must.

Responsibilities

• Manage and support a team of 12+ engineers.
• Ensure daily tasks are completed on time.
• Deliver excellent customer service.

Skills

Leadership

Communication

ITIL knowledge

Problem-solving

Education

SC Clearance

Proven experience managing IT teams

Tools

ServiceNow

Project management tools

Job description

A leading IT recruitment agency is looking for an On-site Team Manager to manage a team of Service Desk and Infrastructure Engineers in Poole, Dorset. The successful candidate will ensure excellent service delivery, manage daily operations, and support team development. Strong leadership and ITIL knowledge are key for this role, alongside experience in managing IT teams. This position offers a chance to lead a dynamic team while maintaining high customer satisfaction.