On-Site IT Support Engineer – Career Growth & Benefits

Getronics; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global technology solutions provider is seeking an Onsite Engineer in Manchester. The ideal candidate will have experience in IT support, strong communication skills, and the ability to troubleshoot various issues. You will be responsible for resolving IT-related calls, liaising with teams, and configuring desktop products. This full-time role offers career progression and various employee benefits, including a flexible benefits package and community service leave.

Benefits

25 days holiday

Flexible benefits package

Company Pension Scheme

Private medical cover

Employee Referral Scheme

Qualifications

• Experience in an IT support role is necessary.
• Strong communication with clients and colleagues is essential.
• Ability to troubleshoot and solve issues practically.

Responsibilities

• Respond and resolve assigned calls within SLA.
• Liaise with service desk and infrastructure teams.
• Install and configure hardware and applications.
• Update Call Management System with progress and resolutions.

Skills

Relevant experience in IT support

Strong communication skills

Analytical capability

Ability to work in a team

Organisational skills

Tools

Microsoft Windows operating systems

Job description

A global technology solutions provider is seeking an Onsite Engineer in Manchester. The ideal candidate will have experience in IT support, strong communication skills, and the ability to troubleshoot various issues. You will be responsible for resolving IT-related calls, liaising with teams, and configuring desktop products. This full-time role offers career progression and various employee benefits, including a flexible benefits package and community service leave.