On-Site IT Support Engineer - Aberdeen

Fortis Hayes; Aberdeen City; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global healthcare leader seeks an On-Site IT Support Engineer in Aberdeen. This role involves troubleshooting various devices, managing device lifecycles, and ensuring inventory operations. The ideal candidate has 3-5 years in IT with proficiency in Windows/macOS deployment and exceptional customer service skills. This position offers growth in a dynamic environment.

Benefits

Support a global healthcare innovator's IT ecosystem

Growth in a long-term role

Structured workflow

Qualifications

• 3-5 years IT experience.
• Expertise in Windows/macOS deployment.
• Customer service focus and team collaboration.

Responsibilities

• Troubleshoot Windows/macOS/mobile devices.
• Image/deploy devices and manage hardware.
• Lead inventory management and reporting.
• Coordinate vendors and ensure SLA compliance.

Skills

Windows/macOS deployment expertise

Networking basics (TCP/IP, Ethernet)

Exceptional customer service

Team collaboration skills

Adaptability in fast-paced environments

B2 English

Education

A+/MCP certifications (preferred)

Job description

Overview

Job Title: On-Site IT Support Engineer (Level 1/2) - Aberdeen

Client: A Global Healthcare Leader

Location: Aberdeen, Scotland (UK) (On-Site)

Duration: Backfill/on-going | Start: ASAP

Rate: On application

Responsibilities

• End-User Support: Troubleshoot Windows/macOS/mobile devices, IMAC tasks, AV systems & executive (VIP) support.
• Device Lifecycle: Image/deploy devices (Win 10/MacOS), manage hardware refresh, disposal & warranty repairs.
• Asset Operations: Lead inventory management, spare parts tracking, depot services & weekly reporting.
• Cross-Functional Collaboration: Onboard new hires, coordinate vendors & ensure SLA compliance.

Requirements

• Technical
  • 3-5 years IT experience
  • Windows/macOS deployment expertise
  • Networking basics (TCP/IP, Ethernet)
  • A+/MCP certifications (preferred)
• Soft Skills
  • B2 English
  • Exceptional customer service
  • Team collaboration skills
  • Adaptability in fast-paced environments

Logistics

• Own car + valid license
• UK Resident
• 50 lbs lifting ability (to be able to move equipment)
• Flexible schedule readiness

Why Join?

• Impact: Support a global healthcare innovator's IT ecosystem.
• Growth: Long-term role (1 year potential) in a dynamic environment.
• Support: Structured workflow.

Apply Now

Ready to drive IT excellence in Aberdeen?

Apply now with your CV including your location:

• Your CV
• Confirmation of Aberdeen availability
• Rate acceptance: (confirmed after application)

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