On-Site IT & Printer Field Engineer | Company Vehicle

Concorde Tech Group; Ossett; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading tech company is seeking a Customer Support Field Engineer to provide on-site support within the Ossett area. This role involves diagnosing technical faults and conducting preventative maintenance, with excellent benefits including a competitive salary, company vehicle, and career progression opportunities. Ideal candidates will have at least 3 years in IT or technical field support and strong troubleshooting skills.

Benefits

Company vehicle + mileage reimbursement

25 days holiday + bank holidays

Enhanced pay for on-call rota

Pension scheme

Death-in-service insurance

Excellent training & career progression opportunities

Qualifications

• Minimum 3 years’ experience in an engineering or IT field role.
• Strong troubleshooting abilities across hardware, software & networks.
• Experience with HP, Sharp, Xerox, Kyocera printers.

Responsibilities

• Respond to service calls on customer sites within SLA timeframes.
• Diagnose and resolve complex technical and mechanical issues.
• Conduct thorough preventative maintenance and document all activity.

Skills

Troubleshooting abilities

Customer service skills

Flexibility and initiative

Tools

PC hardware

Printer repair knowledge

Network connectivity experience

Job description

A leading tech company is seeking a Customer Support Field Engineer to provide on-site support within the Ossett area. This role involves diagnosing technical faults and conducting preventative maintenance, with excellent benefits including a competitive salary, company vehicle, and career progression opportunities. Ideal candidates will have at least 3 years in IT or technical field support and strong troubleshooting skills.