On-Site IT Desktop Support Engineer - Burton On Trent

Fortis Hayes; Lincoln; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global household brand is seeking an On-Site IT Support Engineer in Burton On Trent. This role requires 3-5 years of experience in IT, expertise in Windows/macOS deployment, and excellent customer service skills. You will provide on-site support, manage device setup, and collaborate with teams to ensure IT operations run smoothly. Interested applicants should apply with their CV and confirm local availability.

Benefits

Long-term role potential

Structured workflow

Impact in global IT ecosystem

Qualifications

• 3-5 years of IT experience required.
• Need expertise in Windows/macOS deployment.
• Good customer service and team collaboration skills are essential.

Responsibilities

• Troubleshoot Windows/macOS/mobile devices for end-users.
• Image and deploy devices, manage hardware refresh.
• Lead inventory management and weekly reporting.

Skills

IT experience

Windows/macOS deployment expertise

Networking basics (TCP/IP, Ethernet)

Exceptional customer service

Team collaboration skills

Flexible schedule readiness

Education

A+/MCP certifications

Job description

Overview

Job Title: On-Site IT Support Engineer (Level 1/2) - Burton On Trent

Client: A Global household brand (confidential)

Location: Burton On Trent, England (UK) (On-Site)

Duration: 15 days

Start: 30 Sep 2025 - End Date: 20 Oct 2025

Rate: On application

Your Mission

Join a dynamic team as a Level 1/2 IT Support Engineer! Provide critical hardware/software support, manage IT infrastructure, and ensure seamless operations for employees in the Burton office.

Working Hours: 8am till 5pm

Scope of Work or skills required: Onsite Desktop engineer with hardware and software troubleshooting skills and good soft skills to handle customer queries.

Responsibilities

• End-User Support: Troubleshoot Windows/macOS/mobile devices, IMAC tasks, AV systems & executive (VIP) support.
• Device Lifecycle: Image/deploy devices (Win 10/MacOS), manage hardware refresh, disposal & warranty repairs.
• Asset Operations: Lead inventory management, spare parts tracking, depot services & weekly reporting.
• Cross-Functional Collaboration: Onboard new hires, coordinate vendors & ensure SLA compliance.

You\'ll Need

• Technical
• 3-5 years IT experience
• Windows/macOS deployment expertise
• Networking basics (TCP/IP, Ethernet)
• A+/MCP certifications (preferred)
• Soft Skills
• B2 English
• Exceptional customer service
• Team collaboration skills
• Adaptability in fast-paced environments
• Logistics
• Own car + valid license
• UK Resident
• 50 lbs lifting ability (to be able to move equipment)
• Flexible schedule readiness

Why Join?

• Impact: Support a global healthcare innovators IT ecosystem.
• Growth: Long-term role (1 year potential) in a dynamic environment.
• Support: Structured workflow.

Apply

Ready to drive IT excellence in Aberdeen?

Apply now with your CV including your location:

• Your CV
• Confirmation of local availability
• Rate acceptance: (confirmed after application)

#Hiring #ITJobs #BurtonJobs #TechUK #ITSupport #BurtonOnTrent #L2Engineer #OnSiteJobs #ITCareers #DesktopSupport