On‑Site Infrastructure Engineer – End‑User IT & Hardware

Capita plc; Mansfield; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading outsourcing company in the United Kingdom is seeking an Infrastructure Engineer for their Mansfield office. This role involves diagnosing and repairing IT hardware for high-profile clients, ensuring service quality to meet contractual obligations. The ideal candidate will have strong technical knowledge of End-User devices and excellent problem-solving skills. A full UK driving licence is required. This position offers competitive benefits including generous holiday leave and career development opportunities.

Benefits

23 days' holiday (rising to 27)

Company-matched pension and life assurance

15 weeks' fully paid maternity leave

Opportunities for volunteering

Access to Employee Network Groups

Qualifications through Learning Academy

Qualifications

• Must have a full UK driving licence.
• Strong attention to detail in complex systems.
• Customer-facing skills are essential.

Responsibilities

• Diagnose and repair End-user IT hardware at client locations.
• Provide installation and configuration of End-user devices.
• Maintain accurate records of repairs and maintenance tasks.

Skills

Hands-on experience with mail-room/printing/scanning technologies

In-depth technical knowledge of End-User IT hardware

Hardware fault analysis

Problem-solving skills

Full UK driving licence

Customer-focused

Strong collaboration skills

Strong communication skills

Job description

A leading outsourcing company in the United Kingdom is seeking an Infrastructure Engineer for their Mansfield office. This role involves diagnosing and repairing IT hardware for high-profile clients, ensuring service quality to meet contractual obligations. The ideal candidate will have strong technical knowledge of End-User devices and excellent problem-solving skills. A full UK driving licence is required. This position offers competitive benefits including generous holiday leave and career development opportunities.