On-Site ICT Services Specialist | Coleraine

Kerry; Coleraine; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading nutrition company in Coleraine seeks an ICT Site Services Analyst to oversee on-site ICT operations. The role involves managing support for end-user devices, engaging with stakeholders, and providing out-of-hours support as needed. Candidates should have a recognised IT qualification at diploma level and experience in hardware support, including Microsoft technologies. This position requires excellent communication skills and the ability to work independently in a fast-paced environment.

Qualifications

• Proficiency in supporting a variety of hardware including Windows PCs and mobile devices.
• Experience in providing telephony support and LAN connection.
• Solid understanding of Active Directory for user management.

Responsibilities

• Build and sustain strong, collaborative relationships with site stakeholders.
• Oversee ICT site services operations and ensure service continuity.
• Deliver support for a wide range of end-user devices.

Skills

Hardware Support

LAN support

Active Directory

Microsoft Office 365

Remote access solutions

Mobile connectivity tools

Education

Recognised IT qualification, preferably at Diploma level

Tools

Microsoft Intune

Microsoft Endpoint Configuration Manager (MECM)

CrowdStrike

Job description

A leading nutrition company in Coleraine seeks an ICT Site Services Analyst to oversee on-site ICT operations. The role involves managing support for end-user devices, engaging with stakeholders, and providing out-of-hours support as needed. Candidates should have a recognised IT qualification at diploma level and experience in hardware support, including Microsoft technologies. This position requires excellent communication skills and the ability to work independently in a fast-paced environment.