On-Board Host: Train Service & Commission + Travel Perks

SSP Group plc; City of Edinburgh; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Travel pass

Commission

Employee discounts

Work-hour discounts at SSP brands

Friends and Family App

Learn while you Earn

Internal growth opportunities

Employee rewards

Health and wellbeing support

Culture

Financial support

Holiday allowance

Rewards & recognition

Job summary

Rail Gourmet is seeking an On Board Host for TransPennine Express services at Edinburgh Waverley Station. You will provide at-seat trolley service, manage stock and transactions, and deliver outstanding customer service on assigned trains.

This part-time role (16 hours) includes shifts between 5:00am and 10:00pm, with weekends or Sundays plus additional days as required. Training is provided, 18+ and DBS check may be required, with opportunities for progression.

Qualifications

• At least 2 years in a customer-facing role (Retail/L Leisure & Hospitality) preferred.
• Adaptability to dynamic and fast-paced environments.

Responsibilities

• Provide in-seat trolley service on TPE trains with outstanding customer service, manage stock and handle transactions.
• Travel on assigned trains to assist passengers, aim for sales targets and meet contractual goals.
• Accurately account for stock and transactions while upholding hygiene and safety standards.

Skills

Customer facing

Stock handling

Cash handling

Job description

Rail Gourmet is seeking an On Board Host for TransPennine Express services at Edinburgh Waverley Station. You will provide at-seat trolley service, manage stock and transactions, and deliver outstanding customer service on assigned trains.

This part-time role (16 hours) includes shifts between 5:00am and 10:00pm, with weekends or Sundays plus additional days as required. Training is provided, 18+ and DBS check may be required, with opportunities for progression.