On Board Host

SSP; Glasgow; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading provider in onboard services is looking for an On Board Host in Glasgow. This part-time role (16 hours/week) involves ensuring excellent customer service on TPE trains, managing stock, and supporting passengers. Full training is provided, with shifts between 6am and 10pm. Employees enjoy various perks, including substantial discounts and development opportunities.

Benefits

Employee Discounts up to 50%

75% discount during work hours

20% discount on friends and family

Award-winning training and apprenticeships

Career growth opportunities

Wellbeing App

Pension Plans and Life Assurance

Holiday Allowance of 28 days

Travel and Leisure Pass

Qualifications

• Must be 18 years of age or over.
• No experience required; full training will be provided.

Responsibilities

• Ensure outstanding customer service on TPE trains.
• Manage stock and handle transactions effectively.
• Assist and engage with passengers while traveling on assigned trains.

Skills

Customer service

Adaptability

Stock management

Safety standards adherence

Job description

On Board Host for TransPennine Express (TPE) at Glasgow.

Pay Rate : £13.20 per hour plus commission.

Hours : Part timePermanent (16 hours / week)

Shifts : Rotational shifts between 6am and 10pm.

• Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
• Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

No experience required; full training will be provided .

AS AN ON BOARD HOST YOU’LL :

• TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
• You can claim upto 50 rover tickets for TPE network rail for family & friends.

WHY JOIN AON BOARD HOST?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits :

• Employee Discounts : Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc.
• Up to 75% discount off on SSP brands during work hours.
• Friends and Family App : 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply).
• Learn while you Earn : Access to award-winning training, apprenticeships and development.
• Internal Growth Opportunities : Build your career with us! 70% of our Managers are internal promotions.
• Wellbeing App : Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24 / 7 helpline for you and your loved ones.
• Health and Wellbeing Support : Retail Trust, flexible working, family-friendly leave.
• Culture : We value diverse backgrounds, offering support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
• Financial Support : F UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
• Referral Rewards : Get rewarded with £400 for successful referrals.
• Holiday Allowance : 28 days holiday pro rata, inclusive of Bank Holidays.
• Rewards & Recognition such as RG Stars, Extra Mile Vouchers, and more.
• Travel and Leisure Pass : Duty and Leisure pass for TPE after probation.

Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as an On Board Host .

Please note that if your application is successful, you will be required to complete a DBS check.

Rail Gourmet are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.