Office & Sales Support Administrator

Russell Taylor Group Ltd; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading recruitment firm is seeking an Office Administrator & Sales Support to manage daily office operations in Ellesmere Port. Ideal candidates should have strong organizational and communication skills and be proficient in Microsoft Office. This permanent role offers a salary between £25,396 and £30,000 per annum, depending on experience.

Qualifications

• Proven experience in an administrative or office support role.
• Strong communication skills with the ability to work effectively across departments.
• Excellent written and verbal communication skills.
• Exceptional organizational skills with strong attention to detail.
• Ability to multitask and manage competing priorities in a busy environment.

Responsibilities

• Act as the first point of contact for customer queries regarding orders, delivery schedules, and product availability.
• Provide administrative support to the sales team, including preparing quotations, sales orders, and customer correspondence.
• Manage and maintain customer databases and systems.
• Oversee general office operations to ensure efficiency and organization.

Skills

Organizational skills

Communication skills

Attention to detail

Microsoft Office Suite

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Role: Office Administrator & Sales Support
Location: Ellesmere Port
Type: Permanent
Salary: £25,396- £30,000 per annum (DOE)
Hours: Monday-Friday 8am-5pm

Russell Taylor Group are partnering with our client, a leading manufacturer, to recruit a highly organized and proactive Office & Sales Support Administrator. In this varied and dynamic role, you will be responsible for the smooth running of daily office operations while providing essential support to the sales team. We are looking for a motivated individual who thrives in a fast‑paced environment, can manage multiple priorities, and delivers exceptional attention to detail.

Key Responsibilities

• Act as the first point of contact for customer queries regarding orders, delivery schedules, and product availability
• Provide administrative support to the sales team, including preparing quotations, sales orders, and customer correspondence
• Set up and maintain supplier accounts
• Process sales orders, ensuring all paperwork and records are accurate and up to date
• Manage and maintain customer databases and systems
• Oversee general office operations to ensure efficiency and organization
• Build and maintain strong customer relationships, resolving any queries in a professional manner
• Perform general administrative duties as required

About You

• Proven experience in an administrative or office support role
• Strong communication skills with the ability to work effectively across departments
• Excellent written and verbal communication skills
• Proficient in Microsoft Word, Excel, and Outlook (MS Office Suite)
• Exceptional organizational skills with strong attention to detail
• Ability to multitask and manage competing priorities in a busy environment

We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us.