Office Sales Manager

Brook Street; Wells-Next-the-Sea; On-site; GBP 30,000 - 42,000; Full time

Job summary

A leading healthcare organization is seeking an Office Sales Manager to connect patients with high-quality care. The role involves managing a small team while fostering a positive culture and achieving performance goals. The ideal candidate will have a strong sales background, leadership experience, and a passion for helping patients make informed healthcare decisions. The position offers a competitive salary, commission, and a collaborative working environment.

Benefits

Competitive base salary plus commission

27 days holiday plus Bank holidays

Comprehensive training

Supportive working environment

Qualifications

• Proven background in telesales or consultative sales, ideally in healthcare.
• Experience in leadership or team management.

Responsibilities

• Engage with warm leads via phone and email, converting enquiries into consultations.
• Lead, mentor, and manage a small sales and admin team.

Skills

Sales expertise

Leadership ability

Communication skills

Interpersonal skills

CRM management

Organizational skills

Empathy

Job description

Office Sales Manager

Location: Kent

Salary: Up to £42k plus commission
Hours: 9am - 5pm, Monday to Friday

Are you a driven and empathetic sales professional with a passion for helping others make life-changing healthcare decisions? We're looking for an experienced Sales Consultant /Office Manager to join our leading organisation - connecting patients with high-quality care and guiding them through their treatment journey.

About the Role

In this pivotal position, you'll take the lead in contacting warm leads - patients who have expressed interest in private healthcare and surgical procedures. Your role is to listen, advise, and support individuals in making informed decisions about their health options, ensuring every interaction is professional, ethical, and compassionate.

Alongside your own sales activity, you'll manage and motivate a team of six dedicated admin and sales staff, ensuring smooth operations, excellent patient communication, and consistent achievement of performance goals.

Key Responsibilities

• Engage with warm leads via phone and email, converting enquiries into consultations or bookings.
• Provide clear, informative advice on private healthcare and surgical options.
• Lead, mentor, and manage a small sales and admin team (6 staff), fostering a positive, target-driven culture.
• Oversee daily workflow, ensuring all patient enquiries are handled promptly and professionally.
• Monitor KPIs, report on performance, and identify opportunities for improvement.
• Liaise with clinical teams and partner hospitals to ensure a seamless patient journey.

About You

We're looking for someone with a blend of sales expertise, leadership ability, and genuine care for patients.

Essential skills & experience

• Proven background in telesales or consultative sales (healthcare experience a plus).
• Strong leadership or team management experience.
• Excellent communication and interpersonal skills.
• Confident working with CRM systems and managing lead pipelines.
• Highly organised, results-driven, and empathetic toward patient needs.

What We Offer

• Competitive base salary + commission.
• 27 days holiday + Bank holidays
• Supportive, collaborative working environment.
• Comprehensive training in healthcare products and services.
• Opportunity to make a genuine difference in people's lives every day.

Ready to make a real impact? Apply now and help patients take the next step toward better health and confidence.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.