Office Receptionist

Crux Product Design; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

A design consultancy in Bristol seeks an Office Receptionist to support the Operations team. Key responsibilities include managing the arrival experience for clients, handling calls, and general administrative duties. Ideal candidates should have office administration or customer service experience, strong communication skills, and be proficient in Microsoft applications. Join this vibrant team and contribute positively to a professional environment.

Qualifications

• Previous general office administration, reception or customer service experience.
• Experience in using Microsoft applications, including Excel, Word, PowerPoint, Outlook, and Teams.
• Meticulous attention to detail.

Responsibilities

• Manage the arrival experience for clients and visitors.
• Handle incoming calls and manage deliveries.
• Assist with general administrative duties and logistics for research projects.

Skills

Customer service skills

Office administration

Communication skills

Multitasking

Problem-solving

Education

5+ GCSEs grade 9-6 (A-C) or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Microsoft Teams

Job description

Position Overview

Crux are looking for an enthusiastic candidate to join our Operations team as an Office Receptionist. The role will include a diverse range of responsibilities, supporting the wider team. This is an exciting opportunity for someone with a few years of office administration or customer service experience looking to further their career.

In this full-time role, you will be managing the arrival experience for our clients and visitors, providing a friendly, welcoming and professional first impression for the business. Additionally, you will be handling incoming calls and managing incoming/outgoing deliveries. Helping the team with general administrative duties will also make up a large part of the role, including managing office supplies and assisting with ad hoc tasks.

On occasion, you will also be required to assist with the logistics and running of user research and human factor studies as part of our design and development projects.

What We’re Looking For

Someone who is professional, reliable, pro-active, positive, and works to high standards. You must be able to multi-task, effectively prioritise your workload and be highly organised. Additionally, you will have a friendly and accommodating manner, and find it easy to build rapport with clients and colleagues. You will also live out the company values by exhibiting Integrity, Ingenuity and being Invested in everything you do.

Essential

• Previous general office administration, reception or customer service experience.
• 5+ GCSEs grade 9-6 (A-C) or equivalent.
• Experience in using Microsoft applications, including Excel, Word, PowerPoint, Outlook and Teams.
• Enthusiastic, friendly and professional manner.
• Great customer service skills, remaining approachable and calm at all times.
• Excellent written and verbal communication skills.
• Confident to use own initiative and ability to juggle priorities.
• Quick learner and an appetite to pick up new skills and technologies.
• Meticulous attention to detail.
• Adaptable problem solver with a “can do” attitude.

Desirable

• Experience of SAP By Design or other ERP systems would be advantageous.
• Experience working within a consulting environment.