Office Operations & Projects Specialist

Home Instead Senior Care; Sefton; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading home care service provider in Sefton is seeking a full-time Operational Specialist. The role involves ensuring smooth daily office operations, managing correspondence, supporting project implementations, and maintaining client records. Candidates should have strong organizational and communication skills along with a good knowledge of IT systems. A passion for helping others is essential. Join a dedicated team that promotes community engagement and career development opportunities.

Benefits

Annual Salary Range £26,000-£28,000

Generous Bonus Scheme – Up to 10% of annual salary

Paid travel expenses

Training through classroom and e-learning

5.6 Weeks holiday per year rising with Length of Service

Company sick pay scheme

Employee referral programme - £300

Career Development opportunities

Employee assistance programme

Exclusive discounts scheme

DBS cost covered after qualifying period

Qualifications

• Good working knowledge of IT Systems, Microsoft Office or Google Suite.
• Proven experience in office administration within a busy office environment.
• Experience of supporting projects and working to tight deadlines.
• Strong organisational skills with the ability to multitask.
• Self-motivated and able to work flexibly.
• Excellent written and verbal communication skills.
• Keen eye for detail and the ability to work accurately under pressure.
• Strong team player with the confidence to work alone.

Responsibilities

• Responsible for all aspects of office organisation activities.
• Greet visitors and answer phone calls professionally.
• Maintain accurate client and Care Professional records.
• Manage correspondence by handling emails and post.
• Support service delivery and ensure compliance.
• Coordinate holidays for the office team and Care Professionals.
• Provide project admin support for successful project implementation.
• Ensure compliance with Home Instead’s policies.

Job description

A leading home care service provider in Sefton is seeking a full-time Operational Specialist. The role involves ensuring smooth daily office operations, managing correspondence, supporting project implementations, and maintaining client records. Candidates should have strong organizational and communication skills along with a good knowledge of IT systems. A passion for helping others is essential. Join a dedicated team that promotes community engagement and career development opportunities.