Office Manager

Ambitions Personnel; Worksop; On-site; GBP 28,000 - 38,000; Full time

Job summary

A charity organization in the United Kingdom is seeking an Office Manager to ensure efficient operations at their head office. You will lead a small team, oversee compliance, manage HR administration, and provide essential support for organizational projects. Ideal candidates should have 3-5 years of experience in office management, strong leadership skills, and advanced IT capabilities. This role offers a chance to contribute significantly to the charity's mission and operations.

Qualifications

• 3-5 years of experience in office management or senior administrative role, preferably in a charity.
• Strong leadership and team development skills.
• Exceptional attention to detail and communication.

Responsibilities

• Lead and develop a small team and manage HR administration.
• Maintain charity compliance and manage budgets.
• Support fundraising and oversee office operations.

Skills

Leadership skills

Organisational skills

Financial management

Event coordination

Advanced IT skills

Interpersonal skills

Proactive problem-solving

HR knowledge

Tools

Microsoft Office

CRM/databases

Job description

We are seeking an experienced and proactive Office Manager to ensure the smooth, efficient, and compliant operation of our Charity head office. This is a key role within the Senior Leadership Team (SLT), providing administrative support to the team and HR while contributing to organisational systems, projects, and day-to-day operations. You will lead and develop a small team, maintaining a professional and welcoming environment at all times.

Key Responsibilities

• Attend, service, and minute board and committee meetings, ensuring all documentation is prepared and distributed on time and in accordance with governance requirements.
• Prepare reports for meetings and proactively support the Chief Executive and Executive Committee with key information and updates.
• Manage and supervise administrative and helpline staff, senior accounts administrator, and volunteers, providing leadership, support, supervisions, and annual appraisals.
• Maintain charity compliance by ensuring all returns and filings to relevant governing bodies (e.g., Companies House, Gambling Commission) are completed on time.
• Fully manage, arrange and plan key events, including the annual conference and KPA Day, working with relevant committees and colleagues.
• Provide administrative support for organisational projects and campaigns.
• Oversee the production and distribution of the quarterly magazine.
• Manage departmental budgets and ensure efficient use of resources.
• Maintain and update the Employee Handbook and manage Health & Safety compliance in partnership with external consultants.
• Arrange mandatory training such as first aid and fire safety.
• Support the fundraising and marketing functions as and when required
• Oversee facilities management, supplier contracts, and day-to-day office operations to ensure safety, efficiency, and smooth running.
• Manage HR administration including recruitment, onboarding, induction, and personnel records.

About You

You bring 3-5 years' experience in office management or a senior administrative role, ideally within a charity, not-for-profit, or similarly complex environment. You'll demonstrate:

• Strong leadership, people management, and team development skills.
• Excellent organisational and financial management abilities.
• Experience in events coordination and project support.
• Confidence working with senior leaders, partners, and external stakeholders.
• Advanced IT skills, particularly in Microsoft Office and CRM/databases.
• Exceptional attention to detail, communication, and interpersonal skills.
• A proactive, solutions-focused approach with the ability to manage multiple priorities.
• A sound understanding of HR processes, GDPR, confidentiality, and data protection.

This role offers the opportunity to make a real impact by supporting the effective operation of a national charity, contributing to its mission and long-term success.